New Managers Can Be Better Coaches
To be successful managers must develop the ability to effectively coach others. If new managers do not become skilled at coaching, they will struggle to create high performance. Learning how new managers can be better coaches is a key behavior of the best managers.
What Effective Coaches Do
If you think new managers can be better coaches, then start by knowing that effective coaches:
Five Ways New Managers Can Be Better Coaches
The sooner new managers can be better coaches, the faster they will create higher performance. Here are five ways to fine tune your role as a coach to help your employees to continuously improve:
1. Remember It’s Not About You
You may be tempted, especially as a new manager, to make sure your employee recognizes how much you know and to highlight your own experience. But this is not the time or the place. The focus needs to be on the employee and the opportunity you can give them for self-knowledge and discovery.
Effective new managers help their employees to find their own answers rather than providing the solution.
2. Avoid Judgments
You may have observed an employee acting poorly. But instead of pointing out and judging the bad behavior, try to steer them toward understanding why they behaved in a certain way and how they might have handled the situation differently.
Your role as a manager and coach is to build the self-awareness capabilities of your team, not to criticize.
3. Don’t Take Over the Conversation
You may have great observations and lots of relevant stories to tell but doesn’t this approach smack of a lecture rather than a teachable moment? Check in frequently to see that the employee understands and is taking things in. Ask questions and listen well.
Your role as a manager and coach is not to provide answers but to lead your team toward self-revelation and improved behavior.
4. Use Similar Situations to Help Paint a Picture
Often employees are unaware of how their behavior impacts those around them. If you can use a similar example of how someone else behaved, it may help them understand how they make others feel. If they are impatient and interrupt people during meetings, for example, try to find a time when they were treated similarly.
Your role as a manager and coach is to provide the context to increase awareness and perspective.
5. Tailor Your Approach
Carefully consider the individual employee as you plan your coaching conversation. Too lengthy an explanation will quickly bore a “Type A” personality. Too brief a commentary will leave a detailed analytical type with lots of questions.
Your role as a manager and coach is to adapt your communication style to the style of your team member in a way that helps them to succeed.
The Bottom Line
New managers who learn how to give effective feedback, provide development opportunities for their team members and are interested in them as individuals are well on the way to gaining the trust, loyalty and commitment required to create a high performing team.
To learn more about getting the most from your team as a new leader, download How Hard Should a Leader Push Get Results
4 Steps to Create Strategic Alignment
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.
Workforce Planning Bureau
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.
Director of Human Resources
LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.
LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.
Fortune 500 Financial Services Company
Director of Infrastructure & Technology
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
Director, Human Resources
LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!
Director of HR
We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.
HR Manager, BU Radiology Informatics
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.