New Managers Can Be Better Coaches
To be successful, managers must develop the ability to effectively coach others. If new managers do not become skilled at coaching, they will struggle to create high performance individuals and teams. Learning how new managers can be better coaches is a key behavior of the best managers.
What Effective Coaches Do
If you think new managers can be better coaches, then start by knowing that effective coaches:
Five Ways New Managers Can Be Better Coaches
The sooner new managers can be better coaches, the faster they will create higher performance. Here are five ways to fine tune your role as a coach to help your employees to continuously improve:
The focus of effective coaching needs to be on the employee and the opportunity you can give them for reflecting, self-knowledge, and discovery. Effective new managers help their employees to find their own answers rather than providing the solution.
Your goal is to help people understand why their efforts aren’t getting the results that they want.
Your role as a manager and coach is to build the self-awareness capabilities of your team whenever possible, not to criticize.
Check in frequently to see that the employee understands and is taking things in. Ask questions and listen well. Your role as a manager and coach is not to provide answers but to lead your team toward self-revelation and improved behavior.
If they are impatient and often interrupt people during meetings, for example, try to find a time when they were treated similarly. How did they feel? Discounted? Ignored? Angry?
Ask how they might share their comments in meetings in a more acceptable and positive way. Your role as a manager and coach is to provide the context to increase awareness and perspective. Try to stay focused on the problem you are trying to solve, and their key concerns.
Your role as a manager and coach is to adapt your communication style to the style of your team member in a way that helps them to succeed.
The Bottom Line
New managers who learn how to give effective feedback, provide development opportunities for their team members and are interested in them as individuals are well on the way to gaining the trust, loyalty and commitment required to create a high performing team.
To learn more about getting the most from your team as a new leader, download How Hard Should a Leader Push to Get Results
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