3 Research-Backed Tips to Reward and Engage Employees

A young worker gets to Reward and Engage Employees

Do You Know How to Reward and Engage Employees?
Everyone wants to be recognized for their contribution and a job well done. Smart leaders know how to reward and engage employees by making the rewards and recognition:

  • Meaningful
  • Relevant
  • Proportional to the effort and value

Ineffective Rewards Can Dilute Your Performance Culture
It doesn’t look as though the winner of the above Employee of the Month cartoon is happy about her reward…nor do her teammates. She looks dismayed; they look angry. This is not the reaction you want when a reward is due.

Employee Engagement Data on How to Reward and Engage Employees
We know from our most recent employee engagement survey data how important effective employee rewards and recognition can be.

  • Survey results showed that as many as 65 out of 100 employees at highly engaged companies were confident that they would be recognized when their work contributed significantly to the organization’s success.
  • Employee Reward and Recognition programs that are well conceived and well implemented encourage ever higher performance levels and increase employee engagement.

Three Research-Backed Tips to Reward and Engage Employees
Here are three research-backed tips on how to reward and engage employees:.

1.  Forget the Tchotchkes (an inexpensive souvenir, trinket, or ornament).
They have little value. Instead, try simple and meaningful acknowledgment. A sincere pat on the back for extra effort may be enough.

  • Some employees might prefer being saluted more publicly for their good work…at a team meeting or even an All-Hands session depending upon the importance of their contribution.
  • Acknowledgment is important, too, in tough times. One organization we work with is facing a major change as they are about to be acquired by a larger overseas company. There is a lot of angst in the work force. How will their lives be changed? Will they still have a job? Will they have to move? None of the questions may have answers as yet but simply recognizing that times are difficult can help to better unify and align the group.
  • Stay close to the team so you know when they are struggling and can support them. Acknowledge that the uncertainty of the future is stressful and that you will keep them updated as soon you learn more.

2.  Remember Rewards Have Little Meaning Unless They Are Tailored to the Recipient
For example, granting a hard and conscientious worker more flex time may be far more appreciated than a simple cash bonus. If you know your team members as individuals, you can design a meaningful response to their over-and-above-the-call contribution. It could be as simple as a bouquet of flowers on their desk or cookies to share at afternoon break. Be creative and consider the individual.

3.  Recognize Underachievers Too…Not in a Public Way But in the Spirit of Helping to Improve Performance
This may sound counter-intuitive but remember how bad it feels to work alongside a low performer who coasts while you put in consistently longer and harder days? It does not take long to get discouraged and feel disengaged. Why should you even try if no one seems to care?

Good managers understand that low performers need recognition in the form of:

  • clear expectations
  • targeted support
  • measurable accountability
  • aligned consequences.

Everyone needs to know if their performance is not improved over a specific period of time, they will be asked to leave. Don’t risk losing your high performers because you’re not doing your job of recognizing and correcting your low performers.

The Bottom Line
Reward and engage employees with recognition that matters to solidify their commitment to the organization’s mission.  You will know when your reward and recognition program is working to increase employee engagement when employees believe:

  • The organization makes investments to make them more successful.
  • The leaders of this organization value people as their most important resource.
  • Considering the value they bring to the organization, they feel they are paid fairly.
  • The leaders of this organization are committed to making it a great place to work.
  • They are always thinking about ways to do their job better.
  • If they contribute to the organization’s success, they know they will be recognized.

To learn more about how to more effectively reward and engage employees, download Top 10 Most Powerful Ways to Boost Employee Engagement

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Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

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