Do Your Leaders Know How to Engage Employees When Times Are Tough?
It can be challenging for leaders to engage employees when times are tough. Just think about it. Engaged employees are strong advocates for the company, for its offerings, and for the strategic plans going forward.
Is It Too Much to Ask of Employees?
That is a lot to ask of employees when times are tough. Engaged employees also have a high intent to stick around and give more discretionary effort than their less engaged peers. When times are tough, it is natural for some employees to begin to look over the fence at other opportunities and decrease their on-the-job effort.
When an organization or team is growing and on the upswing, it is easy to paint a bright future. Employees typically reflect the positive vibes. They are part of a successful team and are focused on and satisfied with their jobs. But what about when the organization is facing hard times – is it possible to keep employees engaged?
Two Main Steps for Leaders to Better Engage Employees When Times Are Tough
Employee engagement training experts say that, though more difficult to engage employees when times are tough, it is indeed possible to create higher levels of advocacy, discretionary effort and intent to stay.
Otherwise, inaccurate and harmful rumors will fill the knowledge gaps and make engagement efforts more difficult. From an employee engagement perspective, this creates trust in leaders. Especially during tough times, it is important that employees trust leaders to set the right course while believing their leaders are honest, trustworthy, and demonstrate integrity.
Make sure that the goal is just possible enough to motivate the troops to stretch to make it happen.
The Bottom Line
Employee engagement is more difficult and more important when things are not going according to plan. Done right, employee engagement initiatives increase employee advocacy, discretionary effort, and employee retention. Done wrong, dis-engaged employees can make things worse.
To learn more about to engage employees when times are tough (and when they are not tough), download the Top 10 Most Powerful Ways to Boost Employee Engagement
4 Keys to Keeping Talent Up to Date
Why Employees Change Their Mind
We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.
HR Manager, BU Radiology Informatics
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
Director of Human Resources
In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.
Firmware Engineering Supervisor
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Fortune 500 Financial Services Company
Director of Infrastructure & Technology
“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
VP Human Resources
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.
Director of Human Resources
I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.
HR Program Manager
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!
Director, Organizational Excellence & Development
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.
We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.
Senior HR Manager - Staffing, Training, & Development
I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.
Director, Team Development
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