Most People Know that Strong Leaders Build Trust
OK. As a leader, you may not want to encourage the kind of never-let-go loyalty in the above cartoon. But you do want to inspire trust between you your team and among co-workers within your team. With trust, loyalty and employee engagement of a more workable kind will follow.
How Leaders Build Trust
Whether you are an experienced team leader or just out of new manager training, the following tenets for engendering trust hold true:
1. Make it Personal
Get to know your team members and let them get to know you…not just on a professional level but on a personal level too. You don’t need to become best friends, but they will appreciate knowing what you care about when you leave the office and vice versa.
2. Support and Encourage Rather than Dictate
The more latitude you can give your team when you assign responsibilities, the more they will respect the confidence you show in their abilities. But first, you must set clear performance expectations regarding how you expect people to behave and perform.
3. Follow Through
Show that you take your commitments seriously and they will know they can depend on you. Do what you say you are going today each and every time.
4. Keep it Fair and Open
Encourage dialogue and questions. Respect the opinions of your team and they will offer their ideas for improvement…often the difference between success and failure.
The Bottom Line
You will know you are on the right path to gaining the trust of your team when they believe you are setting the right course, leading the team to future success, acting honestly and trust-worthily and demonstrating integrity. You will know you are on the right path to creating trust among your team when they:
To learn more about how strong leaders build trust, download 29 Ways Leaders Build Trust
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I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
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LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
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VP of Human Resources
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Vice President, Human Resources
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VP Human Resources
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