HR Business Acumen Skills for Internal HR Professionals

HR Business Acumen Skills

Strategies for developing relationships with internal decision-makers

Share:
Facebook Twitter Email

HR Business Acumen Skills

Description
Even though ATD reports that 87 percent of human resource professionals believe that is it critical to have business acumen, most HR professionals find it difficult to effectively influence business unit executives.  Our research shows that three-quarters of business unit leaders perceive HR to be lacking in basic HR Business Acumen Skills.

Unfortunately, most line leaders view HR and HR professionals as transactional and administrative workers incapable of helping them with their strategic priorities.

Before executives or senior directors will be open to partnering with an HR professional on significant business initiatives, they need to understand how the project will specifically impact their overall corporate goals.

Before you arrive at the HR Business Acumen Skills for Internal HR Professionals workshop, you prepare information on an actual business unit or executive that you would like to strategically influence.  Then, you spend two or three days with a former corporate officer (e.g., CEO, CFO, CIO) who consults on the current state of the business and on the specific strategies needed going forward.  The strategies include three key phases:

  • Identify your target customer’s goals, objectives, and strategies including the operating issues that constrain the achievement of their market and business performance.

  • Link a unique, Human Resources solution to your target partner’s business issues, strategy, and financial goals to provide compelling internal business value.

  • Articulate the unique and compelling business value of your solution to business unit leaders and executives.

Our executive facilitator serves as “the client” throughout the Business Acumen Skills for Internal HR Professionals workshop. Together, you analyze your company’s annual report, financial reports, and industry analyst reports to identify crucial issues affecting your potential business partner.

You get an in-depth look at financial concepts such as ROI, time to market, and the time value of money. After analyzing your customized case, you prepare for and practice conducting executive level meetings using your target business partner.

Outline
While Business Acumen Skills for Internal HR Professionals workshop is customized for each client, the general outline is as follows:

  • Review your internal customer’s point of view, the pressures they are under, and how they make decisions.
  • Review key financial statements and how they interact with a particular focus on the competitive landscape and trend analysis.
  • Review secondary research sources for both public and private companies.
  • Generate questions that you can use to move horizontally and vertically throughout the organization.
  • Practice primary research questioning to validate your financial and secondary research with a CXO leader.
  • Use comparative analysis and ratios to help identify business issues and solution opportunities.
  • Role play live opportunities with our CXO leaders.

Outcomes
As a result of attending the Business Acumen Skills for Internal HR Professionals workshop, you will master strategies for developing relationships with internal business units and internal executive decision-makers as you learn to:

  • View the customer (both external and internal) customer from a business perspective to identify and solve critical business issues.
  • Identify a broader range of opportunities/needs based on your business based value proposition.
  • Create business value for your ideas through an analysis and application of financial and business information.
  • Understand how to maximize the business and financial value of your solution.
  • Identify and justify the financial impact of your solution.
  • Position your solution as part of a strategic investment that supports executive-level needs, such as increased revenue, greater profitability, greater inventory controls, and higher return on assets.

Target Audience
Human Resource professionals who need increased business acumen skills to understand business drivers to more effectively influence executives and senior management to be successful.

To speak with an LSA Expert to learn about HR Business Acumen Skills program customization and delivery options onsite at your company, please contact us.

Related Information

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.

I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.

Laurie Torres
Chief People Officer

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training.  I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.

LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

ebay

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable.  They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams.  Thank you LSA!

Jeff Coon
Director of Human Resources

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly focused and relevant management training course that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

Evaluate your Performance

Toolkits

Get key strategy, culture, and talent tools from industry experts that work

More

Health Checks

Assess how you stack up against leading organizations in areas matter most

More

Whitepapers

Download published articles from experts to stay ahead of the competition

More

Methodologies

Review proven research-backed approaches to get aligned

More

Blogs

Stay up to do date on the latest best practices that drive higher performance

More

Client Case Studies

Explore real world results for clients like you striving to create higher performance

More