HR Business Acumen Skills for Internal HR Professionals

Strategies for developing relationships with internal decision-makers

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HR Business Acumen Skills

Description
Even though ATD reports that 87 percent of human resource professionals believe that is it critical to have business acumen, most HR professionals find it difficult to effectively influence business unit executives.  Our research shows that 75 percent of business unit leaders perceive HR to be lacking in HR Business Acumen Skills.

Unfortunately, most line leaders view HR and HR professionals as transactional and administrative workers incapable of helping them with their strategic priorities.  Before executives or senior directors will be open to partnering with an HR professional on significant business projects, they need to understand how the project or service will specifically impact their overall corporate goals.

Before you arrive at the HR Business Acumen Skills for Internal HR Professionals workshop, you prepare information on an actual business unit or executive that you would like to influence.  Then, you spend two or three days with a former corporate officer (e.g., CEO, CFO, CIO) who consults on the current state of the business and on the specific strategies needed going forward.  The strategies include three key phases:

  • Identify your target customer’s goals, objectives, and strategies including the operating issues that constrain the achievement of their market and business performance.

  • Link a unique, Human Resources solution to your target partner’s business issues, strategy, and financial goals to provide compelling internal business value.

  • Articulate the unique and compelling business value of your solution to business unit leaders and executives.

Our executive facilitator serves as “the client” throughout the Business Acumen Skills for Internal HR Professionals workshop. Together, you analyze your company’s annual report, financial reports, and industry analyst reports to identify crucial issues affecting your potential business partner. You get an in-depth look at financial concepts such as ROI, time to market, and the time value of money. After analyzing your customized case, you prepare for and practice conducting executive level meetings using your target business partner.

Outline
While Business Acumen Skills for Internal HR Professionals workshop is customized for each client, the general outline is as follows:

  • Review your internal customer’s point of view, the pressures they are under, and how they make decisions.
  • Review key financial statements and how they interact with a particular focus on the competitive landscape and trend analysis.
  • Review secondary research sources for both public and private companies.
  • Generate questions that you can use to move horizontally and vertically throughout the organization.
  • Practice primary research questioning to validate your financial and secondary research with a CXO leader.
  • Use comparative analysis and ratios to help identify business issues and solution opportunities.
  • Role play live opportunities with our CXO leaders.

Outcomes
As a result of attending the Business Acumen Skills for Internal HR Professionals workshop, you will master strategies for developing relationships with internal business units and internal executive decision-makers as you learn to:

  • View the customer (both external and internal) customer from a business perspective to identify and solve critical business issues.
  • Identify a broader range of opportunities/needs based on your business based value proposition.
  • Create business value for your ideas through an analysis and application of financial and business information.
  • Understand how to maximize the business and financial value of your solution.
  • Identify and justify the financial impact of your solution.
  • Position your solution as part of a strategic investment that supports executive-level needs, such as increased revenue, greater profitability, greater inventory controls, and higher return on assets.

Target Audience
Human Resource professionals who need increased business acumen skills to understand business drivers to more effectively influence executives and senior management to be successful.

To speak with an LSA Expert to learn about HR Business Acumen Skills program customization and delivery options onsite at your company, please contact us.

Related Information

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Jeff Rangel
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In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

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Director, HR Business Partner

LSA always helps us provide the right sales, management, and leadership programs at the right time to meet the unique needs of both individuals and departments. I especially appreciate their ability to deeply understand our business and our culture so that they can recommend the appropriate solutions.

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Blackhawk Network

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Senior HR Manager - Staffing, Training, & Development

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Vice President, Worldwide Human Resources

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.

Susan Anderson
Workforce Planning Bureau

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Cindee Van Vleck
Director Human Resources

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

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LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.” I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

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Senior Director, Training & Development

Service Source

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
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In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

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We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

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Human Resources Manager

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