HR Business Acumen Skills for Internal HR Professionals

Strategies for developing relationships with internal decision-makers

HR Business Acumen Skills

Description
Most HR professionals find it difficult to effectively influence business unit executives.  Our research shows that 75% of business unit leaders perceive HR to be lacking in HR Business Acumen Skills.  Unfortunately, most line leaders view HR and HR professionals as transactional and administrative workers incapable of helping them with their strategic priorities.

Before executives or senior directors will be open to partnering with an HR professional on significant business projects, they need to understand how the project or service will specifically impact their overall corporate goals.

Before you arrive at the HR Business Acumen Skills for Internal HR Professionals workshop, you prepare information on an actual business unit or executive that you would like to influence.  Then, you spend two or three days with a former corporate officer (e.g., CEO, CFO, CIO) who consults on the current state of the business and on the specific strategies needed going forward.  The strategies include three key phases:

  • Identify your target customer’s goals, objectives, and strategies including the operating issues that constrain the achievement of their market and business performance.

  • Link a unique, Human Resources solution to your target partner’s business issues, strategy, and financial goals to provide compelling internal business value.

  • Articulate the unique and compelling business value of your solution to business unit leaders and executives.

Our executive facilitator serves as “the client” throughout the Business Acumen Skills for Internal HR Professionals workshop. Together, you analyze your company’s annual report, financial reports, and industry analyst reports to identify crucial issues affecting your potential business partner. You get an in-depth look at financial concepts such as ROI, time to market, and the time value of money. After analyzing your customized case, you prepare for and practice conducting executive level meetings using your target business partner.

Outline
While Business Acumen Skills for Internal HR Professionals workshop is customized for each client, the general outline is as follows:

  • Review your internal customer’s point of view, the pressures they are under, and how they make decisions.
  • Review key financial statements and how they interact with a particular focus on the competitive landscape and trend analysis.
  • Review secondary research sources for both public and private companies.
  • Generate questions that you can use to move horizontally and vertically throughout the organization.
  • Practice primary research questioning to validate your financial and secondary research with a CXO leader.
  • Use comparative analysis and ratios to help identify business issues and solution opportunities.
  • Role play live opportunities with our CXO leaders.

Outcomes
As a result of attending the Business Acumen Skills for Internal HR Professionals workshop, you will master strategies for developing relationships with internal business units and internal executive decision-makers as you learn to:

  • View the customer (both external and internal) customer from a business perspective to identify and solve critical business issues.
  • Identify a broader range of opportunities/needs based on your business based value proposition.
  • Create business value for your ideas through an analysis and application of financial and business information.
  • Understand how to maximize the business and financial value of your solution.
  • Identify and justify the financial impact of your solution.
  • Position your solution as part of a strategic investment that supports executive-level needs, such as increased revenue, greater profitability, greater inventory controls, and higher return on assets.

Target Audience
Human Resource professionals who need increased business acumen skills to understand business drivers to more effectively influence executives and senior management to be successful.

To speak with an LSA Expert to learn about HR Business Acumen Skills program customization and delivery options onsite at your company, please contact us.

Related Information

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More