5 Ways New Managers Can Be Better Coaches

A whistle on the turf to show that New Managers Can Be Better Coaches

New Managers Can Be Better Coaches
To be successful managers must develop the ability to effectively coach others. If new managers do not become skilled at coaching, they will struggle to create high performance.  Learning how to be an effective coach is a key behavior of the best managers.

What Effective Coaches Do
Effective coaches:

  • Help their employees perform at their peak
  • Keep their employees fully engaged
  • Acquire a coveted reputation as a boss who cares about their team members and invests in developing their careers.

Five Ways New Managers Can Be Better Coaches
The sooner new managers can learn how to coach their team members effectively, the faster they will create high performance. Here are five ways to fine tune your role as a coach to help your employees to continuously improve:

#1. Remember It’s Not About You
You may be tempted, especially as a new manager, to make sure your employee recognizes how much you know and to highlight your own experience. But this is not the time or the place. The focus needs to be on the employee and the opportunity you can give them for self-knowledge and discovery.

Effective new managers help their employees to find their own answers rather than providing the solution.

#2. Avoid Judgments
You may have observed an employee acting poorly. But instead of pointing out and judging the bad behavior, try to steer them toward understanding why they behaved in a certain way and how they might have handled the situation differently.

Your role as a manager and coach is to build the self-awareness capabilities of your team, not to criticize.

#3. Don’t Take Over the Conversation
You may have great observations and lots of relevant stories to tell but doesn’t this approach smack of a lecture rather than a teachable moment? Check in frequently to see that the employee understands and is taking things in. Ask questions and listen well.

Your role as a manager and coach is not to provide answers but to lead your team toward self-revelation and improved behavior.

#4.  Similar Situations Help Paint a Picture
Often employees are unaware of the effect their behavior has on others. If you can use a similar example of how someone else behaved, it may help them understand how they make others feel.  If they are impatient and interrupt team members during meetings, for example, try to find a time when they were treated similarly.

  • How did they feel? Discounted? Ignored? Angry?
  • Ask how they might share their comments in meetings in a more acceptable and positive way.

Your role as a manager and coach is to provide context to increase awareness and perspective.

#5. Tailor Your Approach.
Carefully consider the individual employee as you plan your coaching conversation. Too lengthy an explanation will quickly bore a “Type A” personality. Too brief a commentary will leave a detailed analytical type with lots of questions.

Your role as a manager and coach is to adapt your communication style to the style of your team member in a way that helps them to succeed.

The Bottom Line
New managers who learn how to give effective feedback, provide development opportunities for their team members and are interested in them as individuals are well on the way to gaining the trust, loyalty and commitment required to create a high performing team.

To learn more about getting the most from your team as a new leader, download Performance Pressure – How Much Should a New Leader Push Their Teams to Give More

Comments are closed.

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More