Who Should Decide
Do your managers feel overwhelmed by all the decisions they must make day-by-day? You have plenty of company. It is estimated that decision making can take up to 70% of a manager’s time. Managers need to gain better decision making capabilities.
Understandably, many managers would like to offload some decisions but, unless they do it right, results and relationships may suffer. Delegating decisions can backfire unless you have properly prepared people to take on and make decisions that matter.
How to Empower Employees to Make Better Decisions?
First, according to new manager training experts, managers need to determine which decisions can be delegated and to whom. Typically, easily delegated decisions are rather simple and everyday decisions that can be entrusted to the person or team most familiar with the situation or problem. But even seemingly innocuous decisions can have far-reaching consequences.
For example, a client team member recently chose a cheaper part for their product to meet budget targets, but it ended up compromising overall performance to the point that more money had to be spent to fix the unintended consequences.
So, the answer is twofold. First, be crystal clear about which decisions employees can and cannot make. Then, ensure they have the decision making confidence and competence to make those decisions wisely.
The best managers not only give employees the authority to make decisions in certain circumstances, but they also act as coaches to provide the appropriate level of guidance at the right time. To decide well, employees need to understand clearly what to do and have the unfettered ability to do it.
How to Support Better Decision-Making Capabilities
The Bottom Line
Seems like you have a choice: save time by delegating decisions willy-nilly and suffering the consequences or invest the time to coach your followers and empower them with better decision-making capabilities. Are you ready?
To learn more about how to empower employees for better decision making capabilities, download 7 Immediate Management Actions to Create Alignment with Goals
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