Client Case Study
LSA was very thorough during all phases of our customer service strategy process. Their time spent with management and our employees went very well.
LSA’s insights were very powerful, and their suggestions for the future were very valuable.
I can’t think of any phase of the process that wasn’t first class.
CEO & President
Thank you for a great leadership development session today. The facilitator was brilliant. The team got a lot out of it (as did I).
I believe it will help us create an even higher performance culture by ensuring we have a common understanding of how to create higher performance and work toward clear and common strategic goals.
LSA has a tremendous ability to distil complex, multilayered challenges into meaningful, impactful, and clear strategies and action plans.
The time we invested as a leadership team to get aligned was well spent in gaining laser focus and identifying ways to prioritize what was meaningful individually and as a team. The facilitation and leadership style was direct, firm, and compassionate.
LSA provided the high level thinking and support for our team to co-create in a rapidly scaling business.
Bindu Garapaty, PsyD
VP, Talent and Inclusion, Diversity, & Equity
We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed.
The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames. They were the best I have seen for this type of complex, visible, and strategic work.
LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent.
I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.
EVP Client Delivery
LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.
The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page and set us up to be a high performing leadership team to focus on what matters most.
VP Human Resources
LSA worked with our Executive Leadership Team to help create strategic clarity and alignment as we look to increase our growth rate and unlock innovation. They masterfully handled very complex, challenging, and high stakes leaders, decisions, and cultural nuances to help us identify what matters most and move toward one unified direction.
Their practical, straightforward, and client-centric approach was refreshing. I highly recommend them to any executive team looking to get aligned to create even higher performance.
Chief Financial Officer, Partner
LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.
The balance of development and results has been excellent.
We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.
The experience was better than anticipated. I could not be more pleased.
President & CEO
You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.
Thank you for your practical and outcome-oriented approach.
CIO & SVP
Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, to solidify our new direction, and to push our agency forward.
As we look to rapidly scale, the clear, actionable, and critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success.
This is exactly what we needed to get to the next level. Thank you LSA!
We consider LSA our true business partner.
I recommend them to anyone looking for a practical approach to drive true business and people results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.
I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.
Senior Vice President, Human Resources
LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor.
In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”
The LSA customized Organizational Alignment Survey gave us a comprehensive view of how our employees experience our culture, talent, and strategy.
The systemic approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to executing our business and people strategies.
General Manager, FSM Division
I can’t emphasize enough what a huge shift you helped to create for us as an organization. Thanks again for your change management consulting help and guidance.
The clarity, practicality, focus, and accountability are exactly what we needed to make this strategy and major transformation a success from a hearts and minds perspective.
VP Corporate Strategy
Having taken on a new executive leadership role, one of my first calls was to LSA Global to help my leadership team to design, implement, and cascade clear strategic plans. First, LSA helped our leadership team identify the strategy, culture, and talent areas that mattered most to create organizational alignment.
Then they helped facilitate the design of a strategic growth plan that is clear, compelling, believable, and implementable. We now have 100% commitment from an aligned leadership team and key stakeholders going forward.
I would recommend LSA to anyone who wants to create high levels of strategic alignment, growth, and performance.
Vice President, General Manager
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