Client Case Study
This fast-growing Hardware and Software Company began to experience heightened attrition among its North American sales force.
The relationships, technical skills, and creative problem-solving methods which characterized the Field Organization became highly attractive as the marketplace for such services dramatically expanded.
When attrition in one mission-critical field group hit 25%, customers began to complain the loss of continuity and talent was seriously affecting service levels.
In twelve months:
LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.
The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page and set us up to be a high performing leadership team to focus on what matters most.
VP Human Resources
As a Training Outsourcing Partner, LSA consistently saves me time and money by understanding what matters to our strategy and what works in our unique culture.
Their practical and outcome-oriented methodology is fantastic and allows us to deploy better solutions faster.
I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.
Director of Training and Organizational Development
The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!
We hired LSA Global to design and deliver a customized outdoor experiential new employee orientation program for our recent group of MBA new hires.
The program reinforced WIPRO core values, helped to build relationships with fellow associates, and enhanced the group’s ability to operate successfully in the global world.
I definitely recommend LSA for effective employee onboarding of top talent.
Vishu Venkat, PHR
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.
The balance of development and results has been excellent.
We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.
The experience was better than anticipated. I could not be more pleased.
President & CEO
We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership. The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference. The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.
I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.
Director, Global Sales & Technical Field Enablement
LSA’s ability to assess needs and develop targeted leadership training has been a critical resource for me to help our teams to perform at their peak.
I love that LSA focuses on training that truly makes a meaningful impact on the people and the business.
Sr. HR Business Partner
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
Thank you! Your learning strategy insights flipped our approach from a content-driven design to one where business strategy and relevancy drives the leadership programs we aimed to redesign.
This investment more than proved its worth – not only did it improve our leadership development program redesign, but it also was like a mini executive seminar that stretched our experienced L&D team’s thinking.
Senior Director Talent Management
LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill. They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.
Throughout the process LSA was also very responsive in dealing with short lead time requests. Thank you!
SPO Partners & Co
Kim Silva, CFO
I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.
I highly recommend LSA to anyone seeking a trusted training, coaching, and consulting partner to improve performance – at both a tactical and strategic level.
They really get talent, learning, and performance.
VP Human Resources
LSA brought a very effective training strategy, design, and implementation approach to help us create a common language around our corporate training.
As a fast growing company with a geographically dispersed workforce, LSA’s expertise was invaluable to us in driving consistency, creating a sense of belonging for our employees, and developing a common language for everyone.
We have partnered with LSA for years. Our organization’s learning needs have increased, decreased, and increased again over time.
The beauty of LSA’s business model is its flexibility and depth of their expertise.
When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time. You cannot go wrong with LSA.
LSA asks the hard questions, listens, and understands both our business and talent needs.
We greatly benefit from their expertise ranging from assistance with personal development plans, to enhancing team performance, to enterprise-wide talent management challenges.
LSA provides great ideas, a fresh and practical approach, and valuable guidance on how to get the most from your talent.
Director, Team Development
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