Active Learning Myths and What Really Works

Graphic of an open brain being filled but this is not what works...active learning does

Active Learning Works
Active learning works because real learning is not passive.  Listening to experts or watching others can provide an initial sense of how it’s done, but that’s not how you learn to perform on the job.  If behavior change or performance improvement is the objective, then learners must get involved and actively learn, practice, fail, succeed and receive feedback.

Active Learning Myths
While most conceptually agree that learning by doing makes sense, do not be fooled by two popular active learning myths:

1.  The Read, See, Hear, Write, Do Myth
The first myth that has been circulating since the 1960s is that people remember 10% of what they read, 20% of what they see, 30% of what they hear, 50% of what they see and hear, 70% of what they say and write, and 90% of what they do. Michelene Chi is often cited as the source and says that the data did not come from her.

Our experience is that different learning approaches work for different objectives and circumstances.

2.  The 70:20:10 Learning Myth
The second popular active learning myth is the 70:20:10 Model for Learning and Development pioneered by McCall, Lombardo and Eichinger. While the idea that 70% of learning occurs from challenging assignments, 20% from developmental relationships and 10% from coursework and training makes sense intuitively, it is difficult to find any empirical data to support it.

Similar to the previous active learning myth, our experience is that each situation requires a unique combination of approaches that are aligned to specific learning and performance objectives.

Active Learning Research
While corporate data on active learning is hard to find, Research of 225 studies that compare STEM classes taught using various active learning approaches with classes taught via lecture found:

  • Average examination scores improved by about 6% in active learning sessions
  • Students in classes with traditional lecturing were 1.5 times more likely to fail than were students in classes with active learning.

Additionally, our clients report a 4-to-1 performance improvement when participants are frequently, consistently and actively held accountable and provided coaching for the desired new behaviors.

Real Learning Takes Effort
As tempting as it make be for those of us in the corporate learning and development field to just expose employees to what they need to know through eLearning, job aids or videos, we recognize that simple exposure is not enough to sustainably change most behaviors.  Our job is to develop the talent our organization needs to perform at its peak.  And performance improvement takes real effort and active learning.

Beware of “Easy” or “Lazy” Learning
Real learning is not easy.  There must be a degree of difficulty involved to really engage your thinking power.  Though learning can be fun in the sense that you like a challenge or a bit of competition, it requires real focus in order to stick.  And if learning doesn’t stick, it is wasted.

Beware of “Check the Box” Learning
One of the reasons that some executives scoff at training is that they have not seen any improved business results.  Our research covering 800 training programs found that only 20% of participants change behavior or performance from training alone.  This is our fault.

We need to be sure that:

  • Training is highly relevant and supports a strategic business need
  • Senior management stands behind it
  • Employees recognize its value to them and their company
  • Learners are engaged and “stretched”
  • Reflection, practice and feedback are built into the learning experience on-the-job and in the workshop

This is how to truly develop new skills and behaviors.

The Bottom Line
Learning should be challenging rather than easy, concrete rather than abstract, and immediately useful. Have your learners undertake real-world, hands-on tasks using simulations, role plays and projects to deepen learning and the transfer of training.  Don’t squander your credibility as a talent developer or your company resources on anything less than what we know works.

To learn more about active learning and the transfer of training, download How to Change the Game by Increasing the Adoption & Impact of Training

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Intuit

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

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Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

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I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

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We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

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HR Manager, BU Radiology Informatics

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