Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a customized action learning for managers at a Services firm faced with rapidly changing market realities, increased pressure to deliver, and varied stakeholder needs. The
action learning leadership development approach delivered the following initial results:
- 95.2% Job Relevance
- 98% Satisfaction
- 152% Knowledge Gain
- 98.6% Net Promoter Score
After a
strategy retreat and as part of their five year strategic plan, this fast growing and a one-of-a-kind service organization wanted to support one of their strategic pillars called “Employee Connection and Development.” The
vision of the strategic pillar is to “recruit the best talent possible, invest in relevant professional learning, foster career advancement opportunities, and value employee voice.”
The highly
customized training program was for
new managers and
new supervisors. The two main goals were to:
- Improve manager retention and engagement.
- Create alignment through high performing and interdependent teams.
Based upon
people manager assessment center best practices, the customized action learning for managers focused on improving confidence and competence in the following areas:
- Leading with Compassionate Accountability
How to uplevel communication, connection, and cultural accountability skills and techniques including leadership habits related ongoing development, prompt feedback, explicit performance expectations, proactive career discussions, and team excellence through collaboration and continuous improvement.
- Navigating a Dynamic Environment
How to have courageous conversations and effectively navigate change with your team including actionable strategies to manage change communication and conflict, maintain well-being amid stress, and balance multiple management roles to meet varying expectations.
- Amplifying Value & Impact
How to unlock your team’s potential by tapping into the power of team purpose, line of sight, and collaborative partnerships as strategic elements of exceptional leadership and high-performing teams.
About LSA Global
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy.
Learn more about getting aligned.
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