ERP Implementation & Change: Chemicals

Navigating Change at a Global Manufacturer

Client Case Study

Situation
At the time of the spin-off from its parent company, this chemical manufacturing company was in the midst of implementing a company-wide ERP initiative and wanted to provide coordinated change management services to optimize the ERP implementation while the company was still in transition to a stand-alone organization.

Complications

  • The company had never undertaken such a large change management project.
  • Most technology change initiatives fail to meet expectations.
  • Employees were openly resistant new ways of working.

Approach

  1. Leadership Alignment: Created and implemented a customized change management approach that educated and motivated executive leadership to actively sponsor the cultural aspects of the changes.
  2. Change Management Capability: Defined an accelerated path upon which all impacted leaders and teams could drive shifts in mind-set, behavior, and results required of the newly formed company.

Results

  • High Adoption: There was a successful implementation and adoption of the new platform, which included the migration to a hybrid process-based organizational structure.
  • Successful Reorganization: On the heels of this project, also assisted the company in their reorganization to a multiple business-line structure.
  • Culture Change: The groundwork on culture change was leveraged to drive deeper and more sustainable change within this new organizational structure.

Related Information

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I can’t emphasize enough what a huge shift you helped to create for us as an organization. Thanks again for your change management consulting help and guidance.

The clarity, practicality, focus, and accountability are exactly what we needed to make this strategy and major transformation a success from a hearts and minds perspective.

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LSA worked with our Executive Leadership Team to help create strategic clarity and alignment as we look to increase our growth rate and unlock innovation.  They masterfully handled very complex, challenging, and high stakes leaders, decisions, and cultural nuances to help us identify what matters most and move toward one unified direction.

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As a high growth agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture.

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Bindu Garapaty, PsyD
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