Misaligned Strategy and Purpose – How Companies Fall Down

One hand is pulling out a block from a Jenga game tower to show how important strategic clarity is in the moves you make

Corporate leaders agree…to win, organizations need to be sure their business strategy aligns with their greater purpose.

This sounds simple but the challenge is in the details. As in the game of Jenga, every move you make counts. As a leader, you need to build a stable base (a meaningful purpose) and have a thoughtful plan (a clear and compelling strategy) to keep making the right moves to build your business, not undermine it.

Here’s what we mean.

A Meaningful Purpose

Think about your organization’s fundamental purpose. What are you truly trying to achieve as a business? Your purpose is not just about increasing revenue. That’s what every business needs to do stay alive. The purpose of your business should be specific to what you do and why you exist. Its view is long-term and unchanging. The best purpose statements inspire your employees to do good work and point toward the impact on the lives of those you serve.

For example, Amazon, the largest online retailer in the world, ruthlessly follows their mission to “strive to offer customers the lowest possible prices, the best available selection, and the utmost convenience.”  As an Amazon Prime customer I can attest that Amazon follows through on this purpose.  Amazon makes it clear who their customers are and how they intend to improve their customers’ lives. The purpose is simple, focused and motivational.  At LSA Global, our mission is to “create a competitive advantage through people.”

Business Strategy

Strategic clarity, the first step in getting aligned, accounts for 31% of the difference between high and low performing organizations.  Done right, your company’s strategy should ruthlessly guide the choices you make about where you invest, win and fulfill your organization’s purpose. The key is to ensure that your company is 100% aligned behind your purpose in the way it thinks and behaves.

It should not be surprising that aligned companies and teams consistently achieve higher performance, but our recent organizational alignment research results blew us away. Based upon 410 companies across eight industries, highly aligned companies grow 58% faster and are 72% more profitable while outperforming unaligned companies at these rates:

  • Customer Retention 2.23-to-1
  • Customer Satisfaction 3.2-to-1
  • Leadership Effectiveness 8.71-to-1
  • Employee Engagement 16.8-to-1

As a leader, you need to make sure your strategy is understood, believable and implementable enough for your unique situation and purpose.

The Bottom Line

Syncing your strategy with your purpose is a smart first step to getting aligned and outperforming your competition.

To learn more, download How to Ensure Your Strategy is Clear Enough to Act

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Workforce Planning Bureau

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AKQA

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Vice President Human Resources

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
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I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

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Greg Pappas
VP of Human Resources

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

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