Change Navigation Series: Leading and Managing Change

Change Management Training Programs

“You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.”
Ted Ramlet | CIO & SVP  | McKesson

Description:

Developed by Changeworks Global, pioneers and thought leaders in the field of change management over the past 25 years, our Change Navigation Series has three core modules that target skill development for leaders tasked with driving large scale organizational initiatives and individual contributors experiencing change and turbulence.

While each change management training module is customized to the specific needs of an organization, they are all designed from the same underlying change methodologies and frameworks to foster coherence and a common language to get results.

Change Management Training Program Modules:

  • Leading Change
  • Leading Organizational Resiliency
  • Mastering Organizational Resiliency

We continue to evolve new models and methodologies based on changing socioeconomic conditions and factors. Our original model, the Transition Curve, remains a foundational component of our change methodology.

With the introduction of the 5 Lenses of Change Leadership, we honed our focus on the five areas of requisite leadership competence that are required for successful organizational change to occur.

Change Module #1: Leading Change

Description:
Our change management training program, “Leading Change,” is designed for executives, leaders, or managers who must effectively guide others through the process of change.

It is ideal for organizations that are experiencing major or ongoing change and wish to engage and empower their people to get results.

Leading Change is a comprehensive exploration of the critical change leadership skills and tools to garner genuine commitment to change.

Participants use a framework for designing and implementing change initiatives called the 5 Lenses of Change Leadership.  These lenses focus leaders on change through the perspectives of relationships, culture, stakeholders, structure, and information and are directly related to the primary reasons that change efforts fail.

The systemic approach to change management training enables leaders to better guide their group through a transition, avoid unexpected pitfalls, and more quickly realize the business objectives of the change initiative.

Learning Objectives:
Leading Change provides an action-focused orientation for navigating complex change that helps managers gain genuine commitment. The program is especially relevant during times of restructuring, rapid growth, mergers and acquisitions.

Designed to be run between four hours and two days, participants will:

  • Learn to quickly locate others in the individual change process and appropriately intervene.
  • Gain skill at dealing with people’s nonproductive resistance to change.
  • Understand the five key lenses for leading change.
  • Develop an effective communication strategy.
  • Identify key stake holders and build their commitment to change.
  • Define the information and feedback required to measure success at the individual, team, and organizational level.
  • Create an effective action plan for guiding their group / organization through change.

Change Module #2: Leading Organizational Resiliency

Description:
With change a constant in today’s corporate world, even carefully crafted formulas for strategic success are short-lived; competitors are apt to copy them in order to gain an advantage over another organization. Companies need to be proactive through ongoing assessment and readjustment of structures, teams and processes so they can quickly react to the ever changing marketplace.

Today’s leaders understand that to remain competitive they need to be flexible. It is not a matter of fixing something that is not working. They need to be able to re-configure the organization to be ready for unexpected opportunities. This means that they challenge and take advantage of the skills of their workforce and support ongoing learning and development.

Learning Objectives:
This change management training module provides tools for leaders to evaluate their organization in its current state and, if appropriate, reconfigure it to accomplish strategic goals and address the needs of their customers.  The program’s length can be from four hours to a full two days. At the end of the workshop, learners will:

  • Understand organizational design…the ideas and principles behind the theory
  • Evaluate the effectiveness of their current organizational structure
  • Describe and analyze any gaps in the organizational design
  • Be familiar with both process- and structural-based concepts
  • Understand the processes and linkages that support the desired organizational structure
  • Clearly articulate responsibilities, roles and ownership
  • Plan how to implement the changes needed to improve performance management
  • Apply the process of design-change


Change Module #3: Mastering Organizational Resiliency

Description:
Mastering Organizational Resiliency is designed for employees who are living through either major or ongoing change at work.  Workshop participants are introduced to the different stages of change, and then they have opportunities to practice newly learned skills that will help them assess the change and experience it in a more productive and healthy manner.

Models such as the Transition Curve and  the Skill Development Model are taught so participants gain insights into their responses to change and are able to develop actions that will guide them forward. The change models depict the process that everyone follows during change and provide the skills required to navigate change successfully.

Learning Objectives:
This Change Module #3 is designed for individual contributors experiencing change.  The program can run from four hours to a full two days. Program learners will be able to:

  • Understand what drives the organization’s change
  • Identify at which stage they are in the Transition Curve model
  • Recognize and articulate how they feel about the change
  • Relinquish the losses that may be an outcome of change
  • Enlarge their support network
  • Take actions that are within their control
  • Reframe attitudes and beliefs in a way that will support the change
  • Identify personal skills that bring value to the company
  • Design an action plan for moving through the process more speedily

To speak with an LSA Expert and learn about change management training program customization and delivery options onsite at your company, please contact us.

Related Information

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

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The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
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LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor. In fact, the focus on clear business outcomes and real life circumstances challenged me to develop my thinking and actions related to leading the business.”

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Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

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LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

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LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
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We reviewed the top Leadership Development offerings for one of our Senior Research Scientists and selected LSA’s 12 month Leadership Program based upon the value and systemic approach. The feedback on the program, approach, and results was phenomenal. While the other programs better known, they were more theoretical and did not compare in terms of practicality, quality, and results.

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The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

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We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders. We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.

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Ellie Mae

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

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LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
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We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

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