The Best Managers Know How to Build a Winning Team

the best managers

What the Best Managers Do
The best managers harness the talent, enthusiasm and commitment of their teams. They know how to keep all indicators pointing up and in the right direction.

Your Goal as a New Manager
For you to succeed as a new manager, the goal is simple…you need to motivate your team and keep them engaged and productive.

Your First Big Mindset Shift as a New Manager
You need to be prepared to shift from taking responsibility for your own performance as an individual contributor to taking responsibility for the performance of your team. Hopefully, somewhere along the line, you have had a really good manager…one that you can try to emulate as you  move into management.

A Checklist of the Most Appreciated Management Traits
With our twenty-plus years working with both new and experienced managers and their teams, we have compiled an ongoing checklist of what the best managers do that are most appreciated by their teams.

1.  Show You Genuinely Care About Your Team
Isn’t it human nature to work harder for someone you know has your best interests at heart than for someone who cares little about you? Good managers take the time and make the effort to get to know their employees as individuals because they care about them both personally and professionally.

2.  Play to Their Strengths and Special Interests
Find out what gets your employees really excited about their work. Where do they excel? What kinds of projects do they tackle with real enthusiasm? When you can assign tasks that allow them to pursue their passions and engage their creativity and talent, you give them a chance to really shine.

3.  Help Them Grow
Give your employees a chance to develop new skills and areas of expertise. Show your faith in their intellectual abilities by providing development opportunities and setting new challenges. They may falter and make mistakes but a good manager can guide them toward the valuable learning that occurs when you reflect upon what went wrong and plan to do better next time.

4.  Respect Their Personal Lives
The best managers understand that everyone has a life outside of the workplace. Family, friends and community are important to maintain a positive work-life balance and for the overall well-being of your employees. Certainly you should expect extra work now and then when deadlines loom or when critical projects are on the line but don’t make a habit of requiring overtime and weekend duty.

5.  Recognize Their Contributions
Never take your employees for granted. Good managers notice when an extraordinary effort has been made and acknowledge it. Be thankful, individually and publicly, for exceptional work.  Reward and recognize results and behaviors that matter most.

6.  Maintain High Cultural and Performance Standards
Your expectations of performance and how your team goes about their work should be clear from the “get-go.” There is nothing more demotivating for a high performer than to watch a low performer stay on the team without making a sincere effort to improve. Retain your “A” players by hiring and promoting the best and letting go of those who don’t make or care about the grade.

7.  Honor Your Commitments
This is simply a matter of doing what you say you are going to do. There is no faster way to lose the trust of your team than to promise something and then not deliver.

The Bottom Line
Someone in your company believed that you could be a great new manager. Now it is up to you to prove them right by doing what the best managers do.

If you want to learn more about creating high performance managers, download The Six Management Best Practices that Make the Difference Between Effective and Extraordinary

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“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

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