Succeeding as a New Manager
Succeeding as a new manager is a new ball game. Experienced leaders and followers tell us over and over again that succeeding as a new manager is not just about doing your work well. It is about making your value and the value of your team visible to your key internal and external stakeholders.
Is Your Value Visible?
You cannot assume that the powers-that-be are noticing that you are producing superior results. You have to be proactive and play the “game.” You need to promote yourself as an influencer and leader rather than hide in a corner. You have to network with people who can help you advance.
You Need to Manage Your Manager
Think about the people in your office who have been passed over. Some with good reason, no doubt, but plenty who were conscientious, hardworking, compatible, and intelligent. What were they missing?
Survey feedback tells us that they often did not take charge of their careers. They just hoped someone would notice them, but no one did so they continued on doing the same old, same old and liking it less and less. Yes, you may have to step out of your comfort zone to toot your own horn. But think of the payoff!
4 Tips About How Succeeding as a New Manager Takes More Than Hard Work
Here are four new manager training tips on how to begin:
1. Make Sure Your Boss Knows How to Best Support You
Schedule an appointment with your manager. Be crystal clear about how your team directly contribute both their success and the success of the company as a whole. Then outline exactly what you need from them to improve yourself and your team. For example, ask for their support in learning new leadership skills and handling new responsibilities.
2. Network and Collaborate Beyond Your Department.
Be creative about ways you can work with others across functional boundaries. Go to marketing with a new idea. Give sales a warm lead. Check in with operations so you have a better idea of how they work and how your roles overlap. Learn what makes the company tick, help others to succeed, and make new connections across the company.
3. Improve Your Communication Skills
Learn how to understand others, interact with confidence, and persuasively present your point of view. Learn the body language of self-confidence so you appear like someone who deserves more responsibility. Learn about the different communication styles so you can connect in a more effective way. Learn how to empathize with others so you can understand what problems they face and can be supportive and understanding.
4. Be Strategic in Managing Your Career
Exercise your influence where it counts most. Observe who seems to carry the most weight in decision-making. Get to know what makes them tick – not in a manipulative way but in a way that allows you to better understand the politics of the situation around you.
The Bottom Line
Working hard and doing good work is only part of the answer to corporate success. Making sure that your value is connected to what matters most and is getting noticed in the right way is the other part. This can be done without sucking up to those in power. Just to the right things for the right reasons.
If you want proven research-backed tools for managers, Download our Free New Manager Toolkit Now
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Why Employees Change Their Mind
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We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.
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We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.
Director, Team Development
In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.
Firmware Engineering Supervisor
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.
Director of Human Resources
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.
Director of Human Resources
LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.
Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.
SPO Partners & Co
Kim Silva, CFO
LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
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