Is Your Culture Strong Enough to Win?
The real business of corporations is making decisions – the big strategic decisions about what sets you apart to the small decisions about when to hold the next leadership team meeting. There are hundreds of large and small decisions made every day. Is your culture strong enough to guide the right decisions?
How Are Decision Made?
The question is – how are decisions made? Are there guidelines to follow in the process? And, more importantly, are there corporate values that provide a framework for decision making that will drive every decision toward the right, and away from the wrong, choice?
Two Scandals – Is Your Culture Strong Enough?
Two scandals in the news recently make one wonder about the state of corporate cultures and values in the world today. Both show a shocking disregard for ethics or for the safety and well-being of the company’s consumers.
These are two extreme examples of what can go wrong when toxic corporate cultures lose sight of their true purpose – serving their customers.
The lesson is that we, as corporate leaders, need to be vigilant in keeping our eyes and those of our employees on the compass that steers us – our values and our culture. If we truly aim to act in the best interests of our customers, no one from the CEO on down should ever make a decision that does not take into account our customers’ needs and wants.
Why Didn’t Anyone Speak Up?
Why didn’t any Peanut Corporation of America employee speak up about possible contamination and unclean production practices? And where were the whistle blowers at Volkswagen? Our take – The performance culture at both companies must have been pretty toxic in this regard.
Based upon the outcomes, we can only assume that questions must have been squelched, dissent was not allowed, employees feared recriminations, greed was king, and ethics were not practiced, modeled or enforced. In a more healthy culture where values are honored and where the culture encourages the open sharing of ideas, the situation could never progress to such shocking extremes.
The Bottom Line
Is your culture strong enough to thwart toxic leaders, employees, and ideas? It is never to late to review why you’re in business and make sure you practice, model, and monitor your core values. Then hold each and every employee accountable for understanding and implementing the corporate culture in a way that moves the business and people strategies forward.
To learn more about creating a high performing and aligned corporate culture, download 3 Levels of a High Performance Culture to Get Right
4 Keys to Keeping Talent Up to Date
Why Employees Change Their Mind
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.
Director, Business Planning & Analysis
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.
Senior Marketing Manager
We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.
Julaine K. Souza
Senior Vice President
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.
Workforce Planning Bureau
I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.
VP of Human Resources
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
Vice President Human Resources
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