Change Behaviors to Change Corporate Culture

Change behaviors to change corporate culture for the next step

To Change Corporate Culture, Change Behaviors
Change behaviors to change corporate culture.  Difficult as it may be to change corporate behavior across the workplace, it can be done.  Follow a few principles of human psychology, stick with the program and make sure all structures, processes and systems support the cultural changes that you seek.

Choose the Behaviors that Strategically Matter
First of all, be ruthlessly selective.  You can’t change too many ingrained behaviors at once.  Start with one or two behaviors that are most critical to achieve your organization’s strategy – the critical few behavioral priorities that will allow your company to achieve the strategic objectives you have identified as fundamental to current and future desired business outcomes.

Clear, Compelling and Urgent
It is not enough for employees to understand how their behavior should change.  They must also fully buy into the need for change as an urgent priority to help ensure both individual and team success.  In our experience, if the desired behavior changes are not seen as necessary and urgent, employees will quickly retreat to the status quo.

A Powerful Driver of Behavior Change
One of the most effective drivers of activating and spreading behavior change is peer performance pressure.  We naturally look to our peers for defining what is acceptable behavior.  This is the power of an organizational culture where performance expectations are clear and aligned behavioral norms prevail.  Workers tend to do what they see other leaders and high performers doing that bring them success.

Identify Behavior Champions
Look around your organization and find those employees who both exhibit the desired behaviors and have influence, not necessarily hierarchical, over others.  These culture champions and role models naturally motivate others to adopt the desired new behaviors.  Find a few key influencers to adopt and model the behaviors and the behaviors will tend to go viral before you know it.

And make sure all key executives are fully on board.  Your leadership team is in position to take some very visible steps to support the new behaviors by virtue of their positional power.  Their actions are watched carefully for clues on what the priorities really are.  Executive words matter, but executive actions matter more.

Remove Barriers to Cultural Change
Make sure that the desired new behaviors are not sabotaged or limited by any people, processes or systems.  If, for instance, you want the workplace to reflect more collaboration, do not reward employees who hoard information or resources.  Be ready and willing to adjust anything that conflicts with the changes you need.

The Bottom Line
As you begin to see things shift in the desired direction, keep up the positive pressure by reinforcing and rewarding what you desire and by applying consequences for behaviors and outcomes that go against the grain.  Focus on having a clear direction, active employee involvement and high levels of accountability.

To learn more about how to change behaviors to change corporate culture, download The 3 Levels of Culture to Pay Attention To

Share:
Facebook Twitter Google+ Email LinkedIn

Comments are closed.

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More