How to Better Receive Negative Feedback
Though a critical skill for all managers is how to give effective performance feedback. It is the foundation for improving the performance of your team members. But far too few leaders and managers are skilled at how to better receive negative feedback.
Employees tell us that too many leaders and ignore, distrust or are even insulted by feedback that is at all derogatory. They also tell us that not enough upward feedback is followed up on. As you can imagine, this does not engender trust and commitment.
A Big Mistake
Negative reactions to negative feedback are a big mistake. Not only are leaders modeling the wrong way to receive negative feedback, but they are missing an opportunity to have a productive conversation and, perhaps, learn something important about the way they are perceived by their team and others.
Six Tips on How to Better Receive Negative Feedback
You need to understand when and in what context you exhibited behavior that seemed uncaring. And how does this behavior affect the giver of the feedback and the rest of the team?
The Bottom Line
If you as a new manager can’t accept negative feedback in a positive way, how can you expect your team members to pay attention to the feedback you give them? It’s all about improving performance – theirs AND yours.
To learn more about how to better receive negative feedback, download 8 Reasons Why Leaders Need 360 Feedback
Get key strategy, culture, and talent tools from industry experts that work
Assess how you stack up against leading organizations in areas matter most
Download published articles from experts to stay ahead of the competition
Review proven research-backed approaches to get aligned
Stay up to do date on the latest best practices that drive higher performance
Explore real world results for clients like you striving to create higher performance