Better Talent Management Matters
Recent research by Bersin found that organizations with better talent management strategies:
Our own organizational alignment research found that better talent management accounts for 29% of the difference between high and low performing companies in terms of revenue, profits and employee engagement.
The Definition of Better Talent Management
We define better talent management simply as the ability to attract, develop, engage and retain talent in a way that aligns with your culture and aligns with your business strategy.
The Goal of Better Talent Management
We believe the goal of better talent management is to create and sustain organizational excellence through people – specifically by attracting, developing, engaging and retaining the top talent that makes sense for your specific business strategy and unique organizational culture.
When you manage your talent effectively, it can differentiate your company from the competition in both good and bad times; when managed ineffectively, inconsistent and unaligned talent management approaches can grind your company to a halt.
5 Best Practice Tips for Better Talent Management
Here are five best practices for better talent management and the opportunity to leap ahead of your competition through your people:
1. Alignment of Individual Goals with Your Overall Business Strategy
Assuming you have crafted a clear business strategy that is well understood and agreed upon throughout your organization, translate the overall strategy into the critical few actions needed at every level and the behaviors needed by every employee for the plan to succeed. When employees recognize that what they do and how well they do it supports the goals of the organization, they are more engaged in their work.
2. Ongoing, Meaningful Feedback
A critical aspect of better talent management is managing performance. The best companies have learned that the annual performance review is far less effective than more frequent, timely feedback delivered throughout the year from peers, customers, partners, direct reports, stakeholders and leadership.
3. Development Opportunities
Employees who have ample opportunities to learn and grow know that their company values them and is willing to invest in their continuous learning and career development. Development plays a huge role in employee engagement and in effective talent management.
4. Helpful Technology
Multiple options now exist to support HR in their role of optimizing the effectiveness of employees. From help in recruiting the right talent, identifying skill gaps, monitoring progress against identified behavioral goals, and addressing development needs, technology is a tool that can greatly benefit HR if implemented correctly.
5. A Workable Succession Plan
Don’t let your company be hampered by high level, key vacancies. Continually identify your most strategic roles, review who your most critical players are and be sure you have qualified candidates when you need them. Identify and develop your high potentials so when positions open up, you can fill them.
The Bottom Line
For companies that rely on their people to succeed, business results depend on designing and implementing a better talent management strategy.
To learn more about better talent management, download 5 Key Succession Planning Trends and Lessons from the Field
4 Keys to Keeping Talent Up to Date
Why Employees Change Their Mind
LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.
Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.
SPO Partners & Co
Kim Silva, CFO
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.
VP Human Resources
LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.
Learning & Development
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
Director, Human Resources
We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.
Director, Business Planning & Analysis
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
Director of Human Resources
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
Beth A. Taylor
Vice President of Human Resources
LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.
Fortune 500 Financial Services Company
Director of Infrastructure & Technology
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