Training High Potentials vs. Training All Employees

A businessman points to just training high potentials

Should You Invest More in Training High Potentials?
There is an ongoing talent development debate about whether it is wise to focus on training high potentials or to spread training resources more evenly throughout the workforce.

Training High Potentials Point of View
Some leaders believe that it makes sense to provide special development opportunities for their most promising and most strategic workers. After all, these are the employees who are ambitious, talented, dedicated and most likely to succeed where it matters most.

Don’t they deserve special investments in time and training?  Some clients believe this is the only way to go if you want to impact business performance.  For example,

  • One recent client decided to focus on their top 72 leaders.
  • Another decided to focus on a special group of 285 high performers.

Training All Employees Point of View
Other leaders do not believe in playing favorites. They would rather invest in developing all their employees and creating a culture of equality. Many are also betting that, in their larger population, previously unrecognized talent will emerge as a result of the general training and their “equal opportunity” strategy will pay off in more engaged employees overall.

There Are Risks in Both Approaches
A company that focuses on training only high potentials is likely, on average, to lose over half of them over a five year period to better offers from the competition. And a company that invests in training all employees, may well risk a great deal of their development dollars on employees who are not yet ready for the training or not sufficiently skilled or motivated to transfer the new skills to their jobs and make a meaningful impact on the business.

So What?
So where does that leave us in the debate of training high potentials versus training all employees?  Based upon twenty-plus years helping clients in the field of talent management consulting, we believe:

  • Different talent should be treated differently based upon your specific business and people strategies.
  • Training must be addressed as a change initiative if you want to impact business performance.

The Attributes of Effective Training
We heartily believe in the value of corporate training and development if it is done right.  That is a big “if.” We consider training done right to have the following attributes:

  • Designed to address a pressing business issue
  • Customized to the trainees’ real world to create high training relevance
  • Actively supported by the participants, their boss and company leadership
  • Reinforced with performance coaching and training measurement to ensure transfer to the job

Then corporate training can provide a needed and exciting competitive advantage.

The Bottom Line
Company leaders need to assess their training priorities in light of their overall corporate strategy and workplace culture. This will help them make a wise decision on whether to target the training on a specific group or deliver it more broadly. Develop the talent that you need to grow and compete.

For the optimum use of your training budget, align your talent with your business and people strategies.

To learn more about taking your training approach to the next level, download The Top 10 Warning Signs that Your Training Function May Be in Trouble

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Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
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Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

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