3 Tips to Link Learning and Business Performance

picture of chain to Link Learning and Business Performance

Do You Link Learning and Business Performance?
We have yet to meet a front line leader that does not want to link learning and business performance.  One of the major components of an effective talent management strategy is promoting the kind of learning that makes good people AND business sense. It’s all about making the link with business priorities in a way that works for your employees.

Make an Impact on The Business
Today’s learning leaders who want to make an impact on people and business performance understand that learning is no longer simply about one-time training events, well-crafted content, or alluring delivery modalities. To make an impact, corporate learning leaders must link learning and business performance to help move both the people and business strategies forward.

Otherwise, What Is The Point?
Imagine learning that does not link learning and business performance or that does not move the people and business strategies forward.  That type of learning would not be highly irrelevant to the employee’s job, performance, and company priorities.  Unfortunately this happens more than you think.

According to Harvard Business School Professor Michael Beer, studies have shown that only 10% of corporate training is effective, an oil company built a $20 million safety training facility but still suffered several fatal accidents, and individual development has to take place in the context of a larger change process motivated by the senior team.

We could not agree more.  Our own research found that only 1-in-5 training participants change their on-the-job behavior and performance form stand-alone training events.  And those twenty percent where already predisposed to make the changes without the training.

Three Tips to Link Learning and Business Performance
Follow these three talent management tips to better link learning and business performance to help learning make a true and positive difference at your company.

  1. Make The Link Between Your Role and Leadership
    Learning professionals can and should play a critical role in talent management. To do so, they must earn a seat at the executive table by showing how each learning initiative is relevant to the participants, their bosses, and the business as a whole.

    Training should not be a series of isolated events that you can check off a list; training should be highly relevant, customized, and reinforced to directly boost performance where it matters most.

  2. Make The Link Between Learning and Business Goals
    Work with company leadership to define and understand the critical few strategic priorities and how improved skills, behaviors, or knowledge will directly move them forward.

    For example, if reducing turnover of first year employees is a strategic priority, more effective new employee onboarding may be an effective learning solution to improve employee engagement, attrition, and speed to productivity.  If, on the other hand, one of the top strategic priorities is to sell more complex solutions to target clients, business sales training could be an effective component to improving revenue growth.

    You would be surprised at the number of isolated training events being designed and delivered at companies today with little link to business objectives.  You will know you are on the right path from a learning and development perspective when your key stakeholders agree upon the answers to the following questions:- What are the desired business AND learning results?- How specifically will the training help achieve one of the company’s top strategic priorities?

    – How will you know that success has been achieved?

    – What business metric are you trying to impact?

    – How big is the problem you are trying to solve compared to other strategic priorities?

    – What makes you believe that skills, knowledge, or attitudes are part of the solution?

  3. Make The Link Between Learning And The Employee Experience
    Based upon over 500,000 employee engagement survey responses, we know that continuous learning has a direct impact on employee engagement, productivity, and retention. When employees are continuously given opportunities to develop and grow, they feel that their company values their contribution and that they have a desirable career path ahead.

    Engaged employees make up a dedicated, hard-working, and productive workforce.  You will know you are headed in the right direction in this area when employees believe their job gives them a chance to learn and grow and that they have the skills, information, and resources to be successful.

The Bottom Line
Unfortunately, organizations continue to spend (and often waste) billions of dollars each year on training and development for their employees – programs that typically fail to produce tangible behavior change or business results.  To better develop talent make sure you link learning and business performance.

To learn more about how to link learning and business performance, download the Top 5 Training Strategies and the Key Mistakes To Avoid

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Greg Pappas
VP of Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

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Director Human Resources

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

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