The 3 Essentials of World Class Talent Management

World Class Talent Management Cl

Are People Really Your Greatest Asset?
Many executives talk a good game around world class talent management. They know what to say on the subject…the right words to use to show their understanding and support. But few go much further.

It takes a lot more than mere words to implement a world class talent management strategy. It takes a boat-load of energy, commitment and consistency. Are you up to the challenge?

Why Talent Management Matters
First you should understand why world class talent management matters.  Our organizational alignment research found that talent management (how you attract, develop, engage and retain employees) accounts for 29% of the difference between high and low performing companies in terms of:

  • Revenue growth
  • Profitability
  • Customer satisfaction and retention
  • Leadership effectiveness
  • Employee engagement

For companies that rely on their people to succeed, business results depend on designing and implementing the right talent management strategies. You need to be able to ensure your next generation of leaders. You need to build an environment where high performers flourish. This is the way to create your unique advantage…one that competitors cannot replicate.

The 3 Essentials of World Class Talent Management
Here are the three essentials of world class talent management to ensure your people can become your greatest asset:

1.  Create Clarity around the Organization’s Fundamental Purpose
When you can state your company’s vision, mission, values and strategy in a clear and compelling way, it can be a powerful draw for top talent to both join your effort and to provide the discretionary effort required to make it happen. Clarity and meaning enable employees to subscribe to and enthusiastically buy into the reason you are in business.

This allows the work force as a whole to operate in sync and pull in the same direction toward the common goal.

2.  Focus on High Performance
Make sure every employee understands what is expected of them in their roles and that they can articulate what constitutes high performance. Then create a fair, achievable, aligned and transparent process to regularly measure progress against agreed-upon standards of success.   Provide development and coaching opportunities for substandard performers to improve and ensure meaningful rewards for high performers.

Make sure everyone knows where they stand and that they have the necessary support and resources to perform at their peak.

3.  Consistently Model and Measure Corporate Values
To create a foundation of organizational health, leaders must consistently abide by the guiding principles and values of the company. There must be passionate commitment in the C-Suite to adhere to clear, ethical principles of behavior. And there should be no tolerance of wayward behaviors or practices at any level in the company.

Talent Management Warning Signs
To help determine if your talent management strategy is lacking, watch out for the following:

  • Too low or too high employee attrition vis-à-vis your talent management and business strategies
  • No explicit workforce strategy to attract, develop, engage and retain top talent
  • Lack of a strong link between business success and talent management
  • Minimal difference in treatment between high and low performers or job types
  • Comparing yourself to external talent metrics (i.e. industry benchmarks) instead of measuring how your talent is moving your unique strategy forward

The Bottom Line
If you detect any of these talent management warning signs, you ought to invest in working on your talent strategy…with no delay.

To learn more about world class talent management, download Why Talent is Surprisingly Only 1/3rd of the Recipe for Success

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Vice President, Human Resources

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Samsung

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

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HR Director

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

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Kim Silva, CFO

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

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The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

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VP of Human Resources

Cutera

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

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Human Resources Manager

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

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