Are You in Danger of Losing Your Top Talent?

graphic of a roller coaster with a large, dangerous gap in the rails

Filling your company’s leadership pipeline with top talent is one of an executive team’s most important strategies for the future growth and health of the organization.

Yet few companies do this well.

They may identify high potential employees and have a HIPO program to groom them, but their selection criteria are often flawed and the programs typically miss the mark in terms of retaining and creating high performing leaders. If you have chosen a few stars to ride the roller coaster to the top, make sure you have reviewed the following tips on how to do it right.

• Choose high performers carefully.
In singling out high performers for special treatment, be sure you consistently and fairly apply the right criteria. Certainly they need to have the ability. But many companies make the mistake of assuming that the ability to perform well in their current job role qualifies them to perform well in other, broader and more significant roles. As best you can, make sure they have the technical, emotional and intellectual capabilities that strong leaders need to succeed in progressively higher level and more complex positions.

In addition, check out their true level of engagement with your company. You should not assume that they are as committed to the organization as you are to them. Our own employee engagement research tells us that up to 25% of high potentials expect to be looking for another job within the year. Additionally, clients tell us that as many as 20% of high potentials do not believe that their personal goals align with what the company plans for them. These statistics highlight a serious disconnect and a big opportunity.

• Treat them well.
High potential employees are more demanding and yet, many believe, they deserve to be. In terms of rewards and recognition, they should earn more because they work harder and are significantly more productive. Even in downturns when money is tight, experts recommend that your top talent be regularly rewarded—if not financially, then in any way you can. High potentials count on being noticed and appreciated for their contributions. If you want to promote high performance, make sure that those who contribute the most receive the greatest share of the rewards.

Treat your top talent specially but do not protect them from the realities and challenges ahead. They should have assignments that test their flexibility, their willingness to learn and their ability to handle risk, failure and stress. That’s what the best leaders must do to succeed. Make sure the top talent you are grooming to lead has what it will take to shoulder the future demands of the business.

• Share current and future corporate strategies.
To keep high potentials engaged, give them opportunities to share in high level discussions about the future direction of the company. They need to feel confidence in senior management and in the plans going forward. When they are given a role in planning the company’s future, they are much more committed to staying right where they are. Invite them into the executive suite to learn about the concerns and responsibilities of leaders. Rather than assign them to line managers for their “business education,” give them a chance to learn at the feet of successful leaders.

Engaging and retaining top talent matters. Don’t risk losing your rising stars. Select them thoughtfully, recognize them with special rewards, and challenge them to help build the company in a way that keeps them aboard.

Download the Talent Management Recipe for Success

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We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

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In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

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Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

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Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

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VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

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Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

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In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

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The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

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LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

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We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

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LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

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Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

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We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

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On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

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