Are You in Danger of Losing Your Top Talent?

graphic of a roller coaster with a large, dangerous gap in the rails

Filling your company’s leadership pipeline with top talent is one of an executive team’s most important strategies for the future growth and health of the organization.

Yet few companies do this well.

They may identify high potential employees and have a HIPO program to groom them, but their selection criteria are often flawed and the programs typically miss the mark in terms of retaining and creating high performing leaders. If you have chosen a few stars to ride the roller coaster to the top, make sure you have reviewed the following tips on how to do it right.

• Choose high performers carefully.
In singling out high performers for special treatment, be sure you consistently and fairly apply the right criteria. Certainly they need to have the ability. But many companies make the mistake of assuming that the ability to perform well in their current job role qualifies them to perform well in other, broader and more significant roles. As best you can, make sure they have the technical, emotional and intellectual capabilities that strong leaders need to succeed in progressively higher level and more complex positions.

In addition, check out their true level of engagement with your company. You should not assume that they are as committed to the organization as you are to them. Our own employee engagement research tells us that up to 25% of high potentials expect to be looking for another job within the year. Additionally, clients tell us that as many as 20% of high potentials do not believe that their personal goals align with what the company plans for them. These statistics highlight a serious disconnect and a big opportunity.

• Treat them well.
High potential employees are more demanding and yet, many believe, they deserve to be. In terms of rewards and recognition, they should earn more because they work harder and are significantly more productive. Even in downturns when money is tight, experts recommend that your top talent be regularly rewarded—if not financially, then in any way you can. High potentials count on being noticed and appreciated for their contributions. If you want to promote high performance, make sure that those who contribute the most receive the greatest share of the rewards.

Treat your top talent specially but do not protect them from the realities and challenges ahead. They should have assignments that test their flexibility, their willingness to learn and their ability to handle risk, failure and stress. That’s what the best leaders must do to succeed. Make sure the top talent you are grooming to lead has what it will take to shoulder the future demands of the business.

• Share current and future corporate strategies.
To keep high potentials engaged, give them opportunities to share in high level discussions about the future direction of the company. They need to feel confidence in senior management and in the plans going forward. When they are given a role in planning the company’s future, they are much more committed to staying right where they are. Invite them into the executive suite to learn about the concerns and responsibilities of leaders. Rather than assign them to line managers for their “business education,” give them a chance to learn at the feet of successful leaders.

Engaging and retaining top talent matters. Don’t risk losing your rising stars. Select them thoughtfully, recognize them with special rewards, and challenge them to help build the company in a way that keeps them aboard.

Download the Talent Management Recipe for Success

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Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

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Hyperion

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

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Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

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Intuit

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

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The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

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Cutera

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

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Firmware Engineering Supervisor

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We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

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