6 Steps to Take After an Employee Engagement Survey

6 happy people After an Employee Engagement Survey

What You Do After an Employee Engagement Survey Matters
Good for you! You recognized the importance of assessing your level of employee engagement as part of your talent management strategy to improve employee advocacy, discretionary effort and retention. To make an impact, focus on what you do after an employee engagement survey.

In our experience, designing and administering employee engagement surveys is the easy part.  While it is a great start, the survey is just the beginning. Engagement surveys provide the data you need to improve, but you must take concrete action to improve employee engagement and retention after an employee engagement survey.

Six Steps to Take After an Employee Engagement Survey
Now it’s time to figure out what you will do next. What engagement actions do you need to take to really move the needle on engagement levels after an employee engagement survey?

1.  Continue to Measure Engagement Levels
Please don’t groan. We’re not talking about the lengthy and no-more-than-once-a year assessment you have just finished.We’re talking about mini pulse surveys that are distributed periodically to measure reactions to change, test the effect of new policies, or to further explore specific concerns highlighted in the larger survey.

Pulse surveys are quick to administer, easy to analyze and give helpful feedback on specific issues. Don’t forget to share these analytics; employees deserve to get the information and see progress too!

2.  Ensure Engagement Goals Are Clear and Well Understood
Company objectives regarding talent and performance may be clear to you as a leader, but are you sure your followers are focused on the right goals and behaviors? Ask them.

3.  Recognize Moves in the Desired Direction
Set up a system that allows you to give meaningful and proportionate kudos to employees who are demonstrating the behaviors that boost engagement. By shining a light on desired behaviors, you increase awareness of how you want your employees to act and what attitudes you respect and honor.

4.  Give Meaningful Feedback
360-degree feedback is often the most helpful because the employee is able to understand how they are viewed from multiple perspectives. But any well-intentioned, timely and constructive feedback can help improve performance. Effective feedback should be an integral part of your performance management process.

5.  Hold Frequent One-on-one Meetings
One-on-one sessions that are designed not just to discuss performance but to help employees thrive can give you an inside track on what your employees are thinking and feeling vis-à-vis their job and career path.

  • What do they like to do?
  • Where can they contribute most?
  • What is standing in the way?
  • What do you need from the company?

6.  Provide Encouragement and Suggestions
To keep the focus on improvement, send out and solicit ideas for ways to further engage employees. Invite all to participate and share their success stories.

The Bottom Line
An annual employee engagement survey can get you pointed in the right direction. Wisely timed pulse-checks can help to keep your finger on how things are going.  Now it’s up to you and your managers to take action and lead the company through the next steps.

To learn more about improving employee engagement after an employee engagement survey, download The Top 10 Most Powerful Ways to Boost Employee Engagement.

Comments are closed.

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More