5 Ways New Managers Can Communicate Better With Their Team

a cartoon of bears in the woods trying as new managers to communicate better

New Managers Can Communicate Better With Their Team and Get Better Results
New managers have a special responsibility to communicate with their teams clearly, openly, fairly, and consistently. According to new manager training experts, effective communication is the key to working smoothly with others.

But many managers are still stuck “in the woods” as far as their communication skills are concerned…

New Manager Communication Challenges
One of the problems, especially for remote team managers who rely a great deal on email or voicemail to connect with their team members, is the speed with which messages are recorded or composed and sent.

How often have you wished you could retract an email or erase a voice mail that contained a poorly interpreted spell check mistake or, worse, words that convey misplaced anger or frustration? We’ve all had that sinking feeling of “Oops…that’s not what I meant to say!”

5 Ways New Managers Can Communicate Better With Their Team
Here are some communication tips on how supervisors can avoid sending embarrassing or relationship-destroying messages to their teams:

  1. Have a clear subject and goal
    Know what you want to say and what you hope to accomplish through your communication. Do you intend to convey a call to action; deliver information or instructions; ask a question; or simply reconnect? Make sure your objective is clear from the start and that you stay on subject.
  2. Take it slow
    Don’t sacrifice clarity for speed. You may need to set the context before launching into the point you want to make. Better to communicate well the first time rather than need multiple follow-ups to explain what you meant to say originally.
  3. Consider the recipient
    Think carefully how your message could be understood by the receiver. With no clues from body language or verbal tone, written communication often is misconstrued. What comes in black and white doesn’t begin to convey intention. If you have negative feedback to give, better to communicate in person or on the phone. That way you can have a better sense of how the recipient is reacting and be more certain that your message is being received appropriately.
  4. Review for clarity and tone.
    When a more general message is being sent to the team, make sure it is simply stated and easy to read. The language should not obscure. If in an email, use bullets rather than long paragraphs. See if, upon re-reading, you think you have made your points succinctly. Trim both written and verbal communications back…fewer words will carry your point home more forcefully than lots of words with unnecessary adjectives or phrases. And then be sure that the tone is professional. Communications should not be delivered in anger or in haste.
  5. Invite questions
    End with an invitation to ask any questions so that misunderstandings can be quickly resolved.

The Bottom Line
With a little more thoughtful planning of what you want to say and how you say it, you can avoid communications that confuse your team members or cause unnecessary damage to the all-important relationships you are trying to build with them.

If you want to learn more about better communication techniques, download Effective Communication Skills – The Essential Ingredient in Any Interaction

Comments are closed.

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director


We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.


Kevin Ashman
Firmware Engineering Supervisor

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager


LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich


Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

Evaluate your Performance



Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.


Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.




Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.




First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.



Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.


Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.