Top 5 Training Strategy Mistakes to Avoid

A business man is pushing against 5 giant light bulbs that signify 5 ways to plan a training strategy that works

Experienced learning leaders know there are 5 top training strategy mistakes to avoid.

Good learning leaders start by creating a strategy that outlines clear and compelling choices about where to play and what actions to take.

Done right, a successful training strategy sets a learning and development function up to perform beyond just the sum of its parts.  Without a clear direction, your training function may tactically achieve some short-term wins, but it will fail to garner the ongoing trust, support and results required to make a meaningful impact on your career, your company or your employee base.

There are many different paths to creating a successful training function. In our experience, however, there are 5 main strategic approaches that differentiate one training function from another.  One direction is not necessarily better than another.  Rather, the key is to create a core focus that works in your specific environment and addresses your most pressing needs. A successful training function, however, always aligns with the company’s business strategy, organizational culture and talent management scheme.

  1. Skill and Development Focus
    1. Purpose: To develop and maintain skills of target employees to improve career development, engagement and productivity
    2. Common Mistake: Assuming that a lack of skills, competency or knowledge is always the root cause of the problem
    3. Examples: GE’s Management Development Institute in Crotonville, New York or Accenture’s Corporate University in St. Charles, Illinois
  1. External Customer Focus
    1. Purpose: To deliver technical skills and knowledge to customers, vendors, suppliers or partners to increase loyalty, mind-share and adoption
    2. Common Mistake: Assuming that it will be easy to keep product and service information accurate and up to date and that programs created without instructional design expertise will be effective
    3. Examples: Cisco’s Certification or Microsoft’s Customer Education Programs
  2. Change Management Focus
    1. Purpose: To enable organization-wide change and transformation
    2. Common Mistake: Lack of top management support and direct involvement and thinking that transforming corporate cultures, structures and processes will be easy
  3. Strategic Business Focus
    1. Purpose: To support the design and implementation of key strategic initiatives
    2. Common Mistake: Thinking that anything other than a high fidelity action-learning approach will suffice or that it is too difficult, expensive or time consuming to measure skill adoption and business impact
    3. Example: Motorola’s roll-out of their quality initiative and expansion into Asia
  4. Research Academic Focus
    1. Purpose: To be at the forefront of future needs and approaches
    2. Common Mistake: Assuming that you can replicate research labs and universities dedicated to research and experiment

The Bottom Line
Before you make your first training move (i.e. training systems, resources, processes, programs, people, content, budgets, etc.) to meet the ever-increasing demands of your stakeholders, make sure that you and your executive team agree on the fundamental purpose of the training function and how it directly aligns with the corporate strategy.

For if you and your key stakeholders do not agree on the motivations and long-term reasons for your learning and development function, your chances of success are slim.

To learn more, please download the full article: The 5 Most Common Training Function Strategies and Key Mistakes to Avoid

Comments are closed.

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More