Michelle Jack
Executive Facilitator, Consultant & Coach

Michelle Jack built her executive credibility by delivering results in demanding, high-stakes environments while developing the resilience, confidence, and leadership required to thrive.

Over more than two decades, Michelle rose through the ranks of global industry, leading large-scale operations, complex business transformations, and multi-billion-dollar initiatives. Her accomplishments include overseeing construction of the third-largest building in the United States and leading the reshoring of manufacturing for Fortune 100 companies — work that strengthened supply chains and enhanced critical infrastructure.

Her leadership has spanned continents. Michelle has held executive leadership roles with Daikin, headquartered in Osaka, Japan, and Foxconn, headquartered in Taipei City, Taiwan, working across global organizations with operations throughout the United States and around the world. These experiences gave her firsthand insight into the organizational, cultural, and leadership challenges engineers encounter across diverse industries and cultures.

While Michelle has successfully led some of the world’s most complex technical and operational initiatives, she discovered that her greatest passion was never the systems, facilities, or technology. It was helping people realize their potential. She became increasingly drawn to the often-unseen leadership challenges — earning credibility, influencing without authority, finding one’s voice, navigating organizational dynamics, and leading authentically in complex environments.

Michelle is a sought-after executive coach and facilitator who connects naturally with engineers, executives, emerging leaders, and experienced operators alike. She blends practical operational expertise with emotional intelligence to help leaders build confidence, expand influence, navigate complexity, and lead with authenticity. Her approach is grounded, practical, and deeply human, enabling individuals to achieve meaningful and lasting growth.

Michelle is also the author of Inspire to Aspire and Aspire to Inspire, a mentorship process guide that provides organizations with practical, sustainable frameworks for building mentoring cultures where women can grow, contribute, and lead at every level.

Michelle earned a Master’s degree in Human Dimensions of Organizations from The University of Texas at Austin along with an Executive Coaching Certification from the University of Georgia, combining deep business experience with evidence-based leadership development.

michelle jack LSA GLOBAL

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent.  Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.

Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.

The targeted design provided practical and valuable information and skills that our managers truly needed.

I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.

I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.

We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent.  It has had the greatest impact.

I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.

Janice Passarello
Director of Human Resources

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.

LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives.

We were very pleased with the results from working with LSA Global to design and facilitate a custom management training program for our events management team focused on decision making and delegation.

LSA demonstrated responsiveness, flexibility, and a highly innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.

I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.

Laurie Torres
Chief People Officer

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable.  They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

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