Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a change management training program focused on increasing change management skills for a select group of change leaders and catalysts responsible for engaging the hearts and minds of key stakeholders.
This fast growing financial services firm wanted to double revenue and increase efficiency by 50% while maintaining high levels of client satisfaction and employee engagement. To achieve these goals, the client decided to heavily customize and implement SalesForce.com as their company-wide platform to replace 50+ disparate systems and processes.
Unfortunately, 12 months into the project after deadlines were missed and costs were expanding, leadership realized that their system integrator did not have the change management consulting expertise to:
After an initial project to get the project leadership team realigned around the current state, business case for change, level of change urgency, dissatisfaction with the status quo, goals, success metrics, project team roles, key stakeholders, scope, assumptions, and interdependencies, we took the following approach to increase change management skills to help the organization mobilize for sustainable change:
About LSA Global
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.
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