New Compensation Structure and Leadership Alignment: Non-Profit

Using Compensation to Attract and Retain Top Talent at a Non-Profit

Client Case Study

Situation

A nonprofit organization increasingly experienced many of the same types of organizational concerns that challenge for-profit businesses.

Attracting and retaining the desired caliber of talent required a philosophy to establish a fair and reasonable pay structure, offer competitive benefits, and support leadership development systems.

In addition their administrative policy and procedures manual had become outdated and in need of auditing.

Complications

Effectively changing compensation at a non-profit is easier said than done.

Approach

  1. Market Analysis: To begin, our consultants partnered with the client to determine appropriate salary data comparisons to evaluate the current pay practices.
  2. Competitive Positioning: Proceeding with the study through a job analysis, market comparison, and compensation structure design phase our consultants were able to determine their competitive posture and address any compensation concerns in an informed and flexible, yet systematic method.
  3. Design & Implementation: Once the new compensation structure was in place, it was important to marshal organizational energy toward the achievement of meaningful goals. This objective was accomplished with a new leadership development system. Once employees were focused on the achievement of organizational and team objectives their contributions could be appropriately recognized and personal development needs could be quickly identified.
  4. Alignment: Completing the study included an evaluation of current policies and procedures against best practices in general industry and in compliance with state requirements.

Results

  • Having completed all phases of the study the organization was positioned to attract and retain critical talent to accomplish the goals of the organization.

Related Information

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

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HR Project Manager - Training & Development, PHR

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Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

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Managing Director

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I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators. I highly recommend LSA to anyone seeking a strategic training outsourcing and consulting partner to improve performance.

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I just wanted to let you know how pleased I am with how the new employee on-boarding project went. The end product is wonderful! LSA has been great to work with. I really appreciate all the flexibility and the high quality.

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As a Training Outsourcing Partner, LSA consistently saves me time and money by designing the right solutions and quickly bringing us the best experts to solve key business problems in a way that works for our unique culture. Their methodology and resources are fantastic and allow us to deploy better solutions faster. I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

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I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee on-boarding training. I’ve been getting tons of positive unsolicited feedback. You truly exceeded everyone’s expectations.

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LSA has a very unique and powerful methodology regarding learning and learning strategy. LSA’s ability to overcome skepticism, obtain executive support, and create an aligned learning strategy that provides measurable business impact is second to none. They partner with you to understand your goals, flex to your needs, and solve your problems – all within your budget. They certainly help make my job easier and are a pleasure to work with. I highly recommend LSA to anyone trying to connect the dots between strategy, skills, knowledge, and results.

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Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings to meet the changing needs of an organization, having an external partner who understands our business and our culture and offers everything from a wide range of open enrollment programs to customized organizational development consulting is almost as good (and in some cases better than) having your own internal Training and Organizational Development function.

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Chris Wells
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Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

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