Client Case Study
Situation
A large, highly respected global technology manufacturer changed its strategy to remain competitive in its market segment and financially viable as an ongoing entity.
The new strategy fundamentally re-positioned the company from commoditized offerings to value-added services and high margin products.
Complications
After two years, major functional groups in the company had yet to adopt the new philosophy or implement enabling strategies.
People were also highly skeptical about the new strategy succeeding. Finally, implementation would require substantial effort throughout the company with significant change in the following functions:
Approach
The company embarked on a comprehensive, structured process working with intact teams to create implementation plans and actions. The process, supported by training and consulting, was cascaded down through the organization with the following objectives:
Results
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