360 Feedback and Leadership Development: Chemicals

360 feedback and leadership development

Using 360 Feedback & Leadership Development to Drive Strategy Execution and Market Share at a Global Chemical Company

Client Case Study

Situation
In order to drive growth and operational efficiency improvement, this 3 billion dollar global chemical company wanted to improve executive capabilities and mindsets in the midst of major organizational change through customized 360 feedback and highly targeted leadership development.

Complications

  • New Leadership
    As a result of a recent spin-off, virtually all of the senior leaders across the enterprise were new to their positions of authority.
  • Speed
    There was a sense of urgency for the new senior team to establish its credibility in the marketplace and in the financial markets while simultaneously driving major changes across the organization to improve revenues and margins.

Approach
The approach to help drive the necessary organizational and behavioral changes used three main steps:

  1. Leadership 360
    The current state analysis included reviewing current strategic initiatives, conducting 1×1 interviews with leaders, and rolling out a 360º feedback process to assess the current culture and organizational dynamics.
  2. Executive Coaching
    1×1 coaching for the executive team based upon the 360 results that aligned with the company’s top strategic priorities.
  3. Cohort-based Learning
    Targeted development for the CEO through the top fifteen leaders of the organization including role specific feedback, customized leadership action learning programs, and individual development action plans to ensure high levels of relevance, transparency, accountability, and impact.

Results
The customized 360 Feedback and Leadership Development process resulted in:

  • Increased executive leadership team trust and strategic focus.
  • Accelerated departure of employees who did not have the right capabilities or mindset.
  • Improved strategy execution.
  • Increased market share.

About LSA Global
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.

Related Information

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
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Thanks for your incredible patience and passion working with our leadership team to create alignment.

Your leadership and executive coaching services have been one of the most effective I’ve ever known.

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I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

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Director

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We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

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At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.

However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.

As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.

Robert Laudati
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LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

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Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

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Vice President of Human Resources

Thank you for a great leadership development session today. The facilitator was brilliant.  The team got a lot out of it (as did I).

I believe it will help us create an even higher performance culture by ensuring we have a common understanding of how to create higher performance and work toward clear and common strategic goals.

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As we look to rapidly scale, the clear, actionable, and critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success.

This is exactly what we needed to get to the next level. Thank you LSA!

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The strategy and alignment work with our leadership team was absolutely transformational.  The decisions we made combined with the transparency, communication, and accountability were exactly what we needed.  Thank you!

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LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor.

In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”

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Managing Director

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Working on our HR Strategy was so eye opening.  I feel so much better prepared to be successful as a leader individually and collectively.

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Their practical, straightforward, and client-centric approach to strategy was refreshing.  I highly recommend them to any executive team looking to get aligned to create even higher performance.  They are lights out awesome!

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The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

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Thank you so much for being the right person with the right experience and expertise to lead our Executive Team in re-examining our approach to change leadership.

I’m grateful for how you engaged and challenged us with so many “holy crap!” insights and realizations that we needed.

Jeff Nally
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