360 Feedback and Leadership Development: Chemicals

360 feedback and leadership development

Using 360 Feedback & Leadership Development to Drive Strategy Execution and Market Share at a Global Chemical Company

Client Case Study

Situation
This 3 billion dollar global chemical company wanted to improve executive capabilities in the midst of major organizational change through 360 feedback and leadership development.

Complications

  • New Leadership
    As a result of a recent spin-off, virtually all of the senior leaders across the enterprise were new to their positions of authority.
  • Speed
    There was a sense of urgency for the new senior team to establish its credibility in the marketplace and in the financial markets while simultaneously driving major changes across the organization.

Approach
The approach used three main steps:

  1. Leadership 360
    Interviews plus a 360º feedback process to assess the current culture and organizational dynamics.
  2. Executive Coaching
    1×1 coaching for the executive team based upon the 360 results and tied to strategic priorities.
  3. Team-based Learning
    Targeted development for the CEO through the top fifteen leaders of the organization including role specific feedback, customized leadership action learning, and individual development action plans.

Results
Effective 360 Feedback and Leadership Development resulted in:

  • Executive leadership team trust and strategic focus increased.
  • Those who did not have the capabilities for the current challenge departed.
  • Strategy execution improved.
  • Market share increased.

Related Information

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As a high growth agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture.

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I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

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It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

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LSA understood our business, had deep expertise in the content areas, customized the leadership development programs to fit our specific needs, and delivered great results in alignment with our strategic priorities, culture, and performance management systems.

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Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

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