360 Feedback and Leadership Development: Chemicals

360 feedback and leadership development

Using 360 Feedback & Leadership Development to Drive Strategy Execution and Market Share at a Global Chemical Company

Client Case Study

Situation
This 3 billion dollar global chemical company wanted to improve executive capabilities in the midst of major organizational change through 360 feedback and leadership development.

Complications

  • New Leadership
    As a result of a recent spin-off, virtually all of the senior leaders across the enterprise were new to their positions of authority.
  • Speed
    There was a sense of urgency for the new senior team to establish its credibility in the marketplace and in the financial markets while simultaneously driving major changes across the organization.

Approach
The approach used three main steps:

  1. Leadership 360
    Interviews plus a 360º feedback process to assess the current culture and organizational dynamics.
  2. Executive Coaching
    1×1 coaching for the executive team based upon the 360 results and tied to strategic priorities.
  3. Team-based Learning
    Targeted development for the CEO through the top fifteen leaders of the organization including role specific feedback, customized leadership action learning, and individual development action plans.

Results
Effective 360 Feedback and Leadership Development resulted in:

  • Executive leadership team trust and strategic focus increased.
  • Those who did not have the capabilities for the current challenge departed.
  • Strategy execution improved.
  • Market share increased.

Related Information

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We consider LSA Global the top outsourced learning and development partner.

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Vice President Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable.  They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

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The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue.  In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture, and talent.

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LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
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The time we invested as a leadership team to get aligned was well spent in gaining laser focus and identifying ways to prioritize what was meaningful individually and as a team. The facilitation and leadership style was direct, firm, and compassionate.

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Your team was amazing.   Facilitative Leadership was one of the best leadership and change workshops my team has ever attended.  Thank you!

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I’ve participated in a number of solutions ranging from Performance Management to Leadership Training.  I’ve found the quality to be superior.

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I’m grateful for how you engaged and challenged us with so many “holy crap!” insights and realizations that we needed.

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Chief Coaching Officer & CHRO

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