How To Be a Good New Manager
Being a good new manager does not depend upon magic. While it is true that the knowledge, skills and abilities to manage others is not intuitive, those leadership attributes can be learned. The right management training can take an individual contributor who was responsible principally for their own productivity to a leader who knows how to manage the productivity of others.
Attributes of Effective New Supervisor Training
Effective new supervisor training is an essential first step in making a successful transition into management. The program you choose should be:
Five Disciplines of Effective Management
Focus on the five disciplines of effective management as they suit your own unique organizational culture:
The Importance of Communication
The one thread that links all the management disciplines is communication. The better new managers can communicate as they meet one-on-one, lead meetings, or interface with other departments, the more effective they will appear…and actually be.
The Role of Empathy
A key aspect of communicating and supporting your team members as a manager is empathy…the ability to tune in to others’ needs and feelings. This means that you as manager need to be able to read your followers’ emotions and control your own. Giving in to serious emotional displays from anger to sadness may be OK occasionally for an employee…but never for a manager.
Five Tips on How to Be a Good New Manager
Here are five tips on when and how to show empathy while at the same time you stay in control of your own feelings:
The Bottom Line
There is no magic wand to help new managers. To do well, you need to be prepared for the role in terms of knowledge, leadership skills and the kind of emotional control that makes for good communication.
To learn more about being a good new manager, download The Six Management Best Practices that Make the Difference Between Effective and Extraordinary
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Director of Human Resources
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
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In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
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We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
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The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.
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LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.
Director, Software Engineering, EPG
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
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Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
Beth A. Taylor
Vice President of Human Resources
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