Do You Know How to Speak with Confidence as a New Manager?
Part of becoming an effective new manager is acquiring the ability to speak in front of your team and other stakeholders with confidence and conviction. It’s all about showing that you have the knowledge, skills and capability to lead others in those highly visible moments of truth.
How to Start to Build Confidence
But what if you, like most of us, are uneasy (if not downright nervous) at the thought of addressing a group of peers or, worse, senior leaders or important customers? If you want to speak with confidence as a new manager, our advice is that you need to get over it.
Five Tips to Speak with Confidence as a New Manager – Even If You Don’t Feel It
Here are five tips that can help you speak with more confidence as a new manager.
1. Know Your Material and Message Thoroughly
As much as you may try to get a sense of who your audience will be and what they hope to hear from you, you can’t read their minds nor can you always address each individual concern. Make sure you are clear on the message YOU want to convey and have the facts to back it up.
That way you can stay centered and with a semblance of control.
2. Start Strong
The way you start and the way you finish are what matter most…for your nerves and for the audience’s impression of you. Be so familiar with your opening and your closing that you can recite it in your sleep. Make sure it has impact and succinctly expresses what you want your listeners to key in on.
Some experts recommend that you build a “rhythm” with a series of simple questions to focus the audience or with simple repetitive statements rather than long, complex, hard-to-follow phrases.
3. Read Your Audience…To a Degree
Don’t be cowed by deadpan faces. Some people just look that way regardless of what they are thinking about you and what you are saying. Instead, keep an eye out for when you might need to change your pace, move to a different spot in the room or highlight an especially important point.
And don’t forget the impact of a well-positioned pause…it can draw your audience’s attention as they wait for you to fill the unexpected silence.
4. Add Some Color
The best speakers know how to add relevant color to their message. This can be in the form of a story that illustrates a key point. Also use examples that better help the audience relate to what you are trying to say.
Paint a compelling picture in words to help your audience grasp your meaning.
5. Finish with a Simple Summary
Help your audience remember your message with a bottom-line recap. Most people struggle with remembering the details of what they recently heard…not to mention the main points. Before you launch into Q&A, summarize your talk in a way that ties back to your opening statements.
A strong close gives your presentation a structure that makes sense to you and to your listeners.
The Bottom Line
Enhance your image as an effective new manager by learning how to present like one when it matters most. As nervous as you may feel at first, with practice it will get easier and easier. Over time, you will adopt the techniques that allow you to speak with confidence…even if you don’t feel it.
Leading a virtual team? No problem…download The Top 8 Virtual Presentation Skills
4 Keys to Keeping Talent Up to Date
Why Employees Change Their Mind
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.
VP of Human Resources
In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.
Firmware Engineering Supervisor
I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.
Director, Team Development
Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.
Kelly Warren, SPHR
Director, HR & Compliance
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.
VP of Human Resources
We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.
HR Manager, BU Radiology Informatics
LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.
Director, Software Engineering, EPG
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
Vice President Human Resources
LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.