LSA Global Wins Bersin Leadership Development Excellence Award

for driving $13m in profit while developing leadership bench strength

Are your leadership programs making a measurable business impact?

Action learning leadership program award

LSA Global won the Bersin Leadership Development Excellence Award by using action learning for leaders at a leading Financial Services firm to develop key high potential leaders while driving $13m to their bottom line.

Are your leadership development programs having a big enough impact?

LSA Global, the premier consulting, training, and coaching firm that aligns organizational culture and talent with business strategies to get measurable business results, today announced that their client, Redwood Trust (NYSE: RWT), was selected by Bersin & Associates as the Learning Leader in the Leadership Development Excellence category.

The prestigious award recognizes organizations that have developed and implemented best practice approaches to employee learning and talent management resulting in significant business improvement.

According to Bersin & Associates, Redwood Trust was saluted “for its integrated leadership development, role realignment, and performance systems — all part of an initiative to change how the company develops talent. The effort includes programs which put emerging executives into actual business challenges.”

According to Tristam Brown, Chairman & CEO of LSA Global, “Redwood’s Leadership initiative exemplifies LSA’s action learning approach to leadership development that drives meaningful business results. In Redwood’s case, the results added up to a $13 million dollar increase to their bottom-line over 18 months.”

While those results may seem extraordinary for a leadership development initiative, Brown noted they are the result of designing an action learning leadership solution that is executed within the context of achieving a company’s key strategic objectives.

This Action-Learning approach to Leadership Development puts managers and executives into situations that are highly relevant to the current and future success of the individual and the company. The action-learning process is designed around the real work of executives and has a strong results-based format. Brown explains that “LSA’s three foundational programs at Redwood included:

Each of these programs places leaders in situations where they must make meaningful executive-level decisions and take important executive action. The programs also provide an ideal platform for Senior Leaders to share their knowledge, coach, and mentor developing executives.”

Brown continues, “While developing executives’ ability to execute on Redwood’s strategy was a prominent component, institutionalizing Redwood’s unique culture, leadership and organizational values were equally as important. To insure this leadership legacy, LSA has helped executives at all levels improve their coaching capabilities, developed a behavioral 360 degree survey that provides leadership feedback, and designed a performance measurement system that facilitates performance alignment and coaching conversations.

The end result is a high performance environment where individuals are responsible for their performance and leaders are true facilitators of learning and development.”

The Bersin & Associates report, “Learning Leaders: Lessons from the Best,” provides an in-depth look at the best practices of the 25 award winning companies, including Redwood Trust in the Leadership Development Excellence category.

Read the full case study here.

The Voice of the Customer

Bersin Leadership Development AwardDoug Hansen | President and Director | Redwood Trust

“It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style.

When we met with LSA we were surprised to discover their depth of expertise in the fields of motivation, developmental coaching, performance management and measurement.

Specifically, we were pleasantly surprised to find a company that could seamlessly integrate those three components without our folks feeling like the intervention was forced. LSA understood what we were trying to accomplish, helped us clarify our objectives, created a solid, refreshing approach that quickly got us moving with engaged people at all levels.

As they began to implement, I was thoroughly impressed with how they listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a true business partner in LSA Global.”

Related Information

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a highly customized solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

LSA has a tremendous ability to distil complex, multilayered challenges into meaningful, impactful, and clear strategies and action plans.

The time we invested as a leadership team to get aligned was well spent in gaining laser focus and identifying ways to prioritize what was meaningful individually and as a team. The facilitation and leadership style was direct, firm, and compassionate.

LSA provided the high level thinking and support for our team to co-create in a rapidly scaling business.

Bindu Garapaty, PsyD
VP, Talent and Inclusion, Diversity, & Equity

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable.  They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

Your team was amazing.   Facilitative Leadership was one of the best leadership and change workshops my team has ever attended.  Thank you!

Diane White
Executive Director, Head of Product Development

BioMarin LSA Global Biotech Client

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

Thanks for your incredible patience and passion working with our leadership team to create alignment.

Your leadership and executive coaching services have been one of the most effective I’ve ever known.

Debbie Von Raesfeld
Director and HR Business Partner

AMD

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly focused and relevant management training course that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.

LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.

Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

Having taken on a new executive leadership role, one of my first calls was to LSA Global to help my leadership team to design, implement, and cascade clear strategic plans.  First, LSA helped our leadership team identify the strategy, culture, and talent areas that mattered most to create organizational alignment.

Then they helped facilitate the design of a strategic growth plan that is clear, compelling, believable, and implementable. We now have 100% commitment from an aligned leadership team and key stakeholders going forward.

I would recommend LSA to anyone who wants to create high levels of strategic alignment, growth, and performance.

Erik Arvesen
Vice President, General Manager

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

Thank you for a great leadership development session today. The facilitator was brilliant.  The team got a lot out of it (as did I).

I believe it will help us create an even higher performance culture by ensuring we have a common understanding of how to create higher performance and work toward clear and common strategic goals.

Simon Jefferson
Managing Director

AKQA

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

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