Why Career Development Conversations Are a Must for New Managers

2 businessmen discussing Career Development Conversations

Career Development Conversations Matter
Career development conversations are a must for new managers looking to create a high performing and engaged team.  While most new manager training focuses on helping new managers navigate their own careers, it often neglects how to successfully help their direct reports navigate their own careers.

Pay Attention to the Career Aspirations of Others
We maintain that it is critical that new managers also pay close and regular attention to the careers of their individual team members.

Should Career Development Conversations Follow Performance Review Trends?
We know that in most high growth organizations the annual performance review is quickly on its way out, shifting toward consistent and more frequent performance conversations. We wondered if employee career development conversations should follow suit. Would discussing employee career opportunities and paths more frequently have the same positive effects as more regular performance conversations — increased engagement, motivation, and performance?

We did the research to find out.

Employee Engagement Context to Set the Stage
Let’s start by setting some context regarding employee engagement.

Why Employee Engagement Matters to New Managers
We define employee engagement as the combination of employee advocacy, discretionary effort and intent to stay.  High levels of employee advocacy mean that employees think and speak highly of the organization, its people, its offerings and their manager.  High levels of discretionary effort mean that employees are constantly thinking of ways to go the extra mile.  High levels of intent to stay mean that employees want to keep working for you and feel loyal and connected to their manager and the organization.

Why Employee Engagement Matters to the Organization
Companies with higher levels of employee engagement report 18% greater productivity, 12% higher customer satisfaction and 51% less voluntary turnover.  Companies with lower levels of employee engagement report 12% lower profits, 19% lower operating income and 28% lower earnings per share.

The Career Development Research
In a research study earlier this year, we found that employee engagement surveys should be conducted annually to foster the highest levels of employee engagement. Our more recent study on the effectiveness of career conversations was similar. We put our philosophy to the test…do career conversations (where employees and managers discuss employee career paths, opportunities for advancement, and ways to learn and grow in their careers) that occur on a more frequent basis positively impact employee engagement?

Why yes, yes they do! Results are shown below.

career graph

Applying the Career Development Research to Management Development
The research has greatly informed our new manager training programs.  Managers who held career development conversations at least once per year had 28.3% higher levels of employee engagement compared to managers who held them less than once per year.  And those managers who held career development conversations on a monthly basis had 43.7% higher levels of employee engagement.

What Surprised Us the Most
Surprisingly, there’s not a distinct difference between having quarterly or annual career conversations, which suggests that — from a resource and time management perspective — it’s better to have annual conversations. However, engagement spikes up sharply when moving from quarterly to monthly career conversations. And because the difference is negligible between “more than once a month” and “once a month,” these results paint the following picture: monthly career conversations are optimal for the best engagement results.

The Bottom Line
We believe that any meaningful conversations between managers and their followers increase employee engagement by strengthening the connections between employees and their job. Frequent check-ins by managers show employees that you care about their well-being and want to do all you can to help them be successful. You can call these one-on-one discussions whatever you like—weekly meetings, phone chats, career conversations, performance check-ins.

The point is that you keep tabs on how things are going for the individuals who work under your guidance and provide relevant growth opportunities that enhance their path forward.

New managers, you know how important it is to have a fully engaged team. Now that you know the best frequency for career conversations, it’s time to get talking. Use career conversations and manager-employee coaching sessions to spark employee motivation and fuel employee growth.

To learn more about how managers can best engage their top talent, download The Top 10 Most Powerful Ways to Boost Employee Engagement.

Comments are closed.

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More