Legal Interviewing Training: How to Keep Interviews Legal

Legal Interviewing Onsite Program

“This course is a great blend of law and practical hiring skills, as well as being fun and interactive. Our managers came away with enhanced interviewing skills and a better understanding about interviewing to choose the right candidate for the job. Thank you.”
Jeri Brown | Vice President of Human Resources | Woodmont Real Estate

Description:
Hiring is the most important decision most managers make, but interviewing and selecting candidates are often poorly developed skills. In these competitive times no one has the luxury of making a bad hiring decision. Additionally, the laws around hiring are getting increasingly complex.

Disgruntled applicants are far more likely to file claims, both with the EEOC and with the courts, if they don’t think the selection process was fair. In this business and legal climate, managers must develop an interviewing strategy that will support them in selecting top talent and avoiding the bad apples while not creating legal risk.

This is a stand-alone program but is most powerful when offered after managers have attended Managing Within the Law Part I and Effective Interviewing: Behavioral Interviewing Tools for Hiring Top Talent.

Our attorney-trainers are skilled facilitators with years of experience in the courtroom and the classroom. The program is highly participative with group interaction, small group case studies, video vignettes, skill-building exercises, and plenty of time to ask questions. Participants receive a comprehensive workbook and reference guide they can use again and again.

This half-day program includes:
Your organization’s policies and procedures, video vignettes, small group discussion, case studies and extensive Q & A.

Participants will learn:

  • The legal framework for hiring, including EEO laws, affirmative action, BFOQ’s, reasonable accommodations.

  • The power of job descriptions and how to use them to the manager’s advantage.

  • The proper way to prepare for an interview, including what can’t be asked and what should and must be asked.

  • The perils of peer interviews and how managers can avoid them.

  • Screening resumes without creating legal risk.

  • Visas and hiring – what managers need to know about H-1Bs and more.

  • How to handle applicants who are visibly disabled, pregnant, or with “unprofessional” appearance.

  • Rules about tests and non-conventional interview techniques – polygraphs, drug testing, quizzes and other strategies.

  • What to do when applicants volunteer “impermissible” information in a job application or interview. What type of documentation should be created before, during and after a job interview.

  • How to check references legally.

  • Understanding the employer’s policies, procedures and forms around the hiring process.  

Target Audience: All employees – executives, managers, supervisors and leads – who participate in the hiring process.

To speak with an LSA Expert and learn about legally compliant interviewing training program customization and delivery options onsite at your company, please contact us.

Related Information

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

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