Improving Team Performance for a Medical Research Group

Redwood Shores, CA – LSA Global, the business consulting and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a leadership development workshop focused on improving team performance for a medical research group that wanted to boost team performance for a high profile medical team that works regularly with the public entitled Team Essentials.

• 96.4% Job Relevance
• 97.2% Satisfaction
• 150% Knowledge Gain
• 92.7% Net Promoter Score

Improving Team Performance for a Medical Research Group

This high stakes Medical research group operated under relentless pressure and was struggling to perform at its peak.  Based upon 360 feedback, their challenges had little to do with technical competence and everything to do with how people work together. Improving team performance for a medical research group requires:

• Disciplined team alignment and commitment.
• Psychological team safety.
• Clarity around decision rights.

The customized training workshop focused on helping team members understand their own preferred working style, appreciate the different working styles of their co-workers, and communicate more effectively with team mates — regardless of their styles. They learned to be more patient, to listen more carefully, and to build stronger relationships across the team to improve both individual and overall team performance.

The immediate objective was to reduce team friction through clear priorities, explicit role interdependence, constructive debate, disciplined decision making, and aligned incentives.  The approach included:

1. Conducting 360 degree surveys and 1×1 interviews with key stakeholders.
2. Reviewing current job descriptions, team charters, reward systems, and performance feedback.
3. Observing team meetings.
4. Designing and facilitating a highly experiential two-day program.
5. Providing 1×1 coaching and microlearning reinforcement.
6. Measuring training results.
7. Suggesting next steps.

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.

by Tristam Brown: CEO

Tristam Brown is an executive business consultant and organizational development expert with more than three decades of experience helping organizations accelerate performance, build high-impact teams, and turn strategy into execution. As CEO of LSA Global, he works with leaders to get and stay aligned™ through research-backed strategy, culture, and talent solutions that produce measurable, business-critical results. See full bio.