Talent and Career Development: Services

Talent and Career Development

Developing Careers to Retain Top Talent at a Services Firm

Client Case Study

Situation: Talent and Career Development

The client, based in Silicon Valley, California, helps retailers and consumer product manufacturers understand, predict, and shape consumer demand. They have approximately 400 employees in several global locations. The majority of employees are software developers and analytics experts.

Based upon increased competition for talent for their key roles, the client wanted to prioritize a learning culture within the organization as a strategy to engage and retain the most critical talent.

Complications: Talent and Career Development

  • Increased Competition
    The client is facing new competition from a large company that has just launched a new product in its core space.
  • Talent Squeeze
    The company does not want to lose the most valued employees when they need to ensure speed to market for their own key new products.
  • Need for Speed
    If the execution of their business plan slows for any reason due to attrition or lack of employee engagement they risk losing valuable clients and hard won market share.

Approach: Talent and Career Development

To achieve their talent management strategy aspirations, we custom designed and delivered three core workshops to build a culture of learning and career development:

  • Navigating Your Career workshops and toolkit to help employees take effective ownership of their future career development.
  • Developing Top Talent workshops and toolkit to help managers support employee career development efforts.
  • Career Coaching Certification for internal champions who wish to provide the option of one-on-one or small group career coaching

Results

  • 97.2% client satisfaction
  • 128% knowledge gain
  • 27% increase in retention of “A” Talent

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