Leadership Team Effectiveness During Hyper Growth – High Tech

Leadership Team Effectiveness

Client Case Study: Using Strategic Clarity to Drive Leadership Team Effectiveness

Client Case Study

Situation: Leadership Team Effectiveness
This leading global high tech client changed their marketing strategy and asked four Senior Directors who were leading four different teams to collectively lead together and scale their teams to triple their capacity in twelve months. The client’s goals were to use action learning leadership development principles to ensure that the leaders:

  • Align
    Worked together more effectively as a leadership team to collectively lead
  • Scale
    Were better prepared to scale
  • Lead
    Created agreed to action plans

Complications: Leadership Team Effectiveness

  • The previous vision for the team was very narrow and targeted. The new strategy called for the leaders to be more innovative and disruptive in a highly matrixed organizational culture where failure is not an option.
  • The team has had higher employee attrition than other departments and was expected to triple in size in twelve months to meet strategic demands.
  • The number and complexity of strategic projects increased exponentially, the time-frames shrunk, and the performance pressure to produce increased weekly.
  • Not all leaders are performing up to expectations or collaborating as effectively as they need to.
  • The team’s leadership has changed in the last two years.

Implications: Leadership Team Effectiveness

  • The demands on the leadership team will continue to grow significantly and they will be unable to effectively scale unless they lead and partner more effectively.

Approach

1.  Assess

2.  Design and Facilitate

3.  Provide 1-x-1 Executive Coaching

4.  Design and Deliver Targeted Follow-up Leadership Sessions

5.  Measure Progress and Agree Upon Next Steps

Results

A measurable increase in strategic clarity and roles made a significant impact on leadership effectiveness, process effectiveness and interpersonal relationships.

GRPI-Client-Case-Study-1

  1. 19% increase in overall leadership effectiveness
  2. 6% increase in strategic clarity
  3. 11% increase in role and responsibility understanding and acceptance
  4. 22% increase in process effectiveness
  5. 36% increase in level of interpersonal relationships and decrease in conflicts

 

Related Information

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach.

The feedback on the program, approach, and results was phenomenal. While other programs may be better known, the other options were more theoretical and did not compare in terms of LSA’s practicality, quality, and results.

We could not be happier.

Stacey Porter
Senior Manager Learning and Development

Roche

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.

We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.

Thank you!

Wendy Chinn
Sr. Director, Global Sales Enablement

The strategy and alignment work with our leadership team was absolutely transformational.  The decisions we made combined with the transparency, communication, and accountability were exactly what we needed.  Thank you!

Dr. Raphael B. Merriman M.D
Medical Director, Liver Transplantation

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I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

zynga LSA Global gaming client

Your team was amazing.   Facilitative Leadership was one of the best leadership and change workshops my team has ever attended.  Thank you!

Diane White
Executive Director, Head of Product Development

BioMarin LSA Global Biotech Client

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

LSA consistently delivers for me and my team.  Recently they demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development facilitators would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

Thank you so much for being the right person with the right experience and expertise to lead our Executive Team in re-examining our approach to change leadership.

I’m grateful for how you engaged and challenged us with so many “holy crap!” insights and realizations that we needed.

Jeff Nally
Chief Coaching Officer & CHRO

coachsource logo LSA Global

We greatly value our relationship with LSA Global.

They focused on understanding our unique culture and helping us to move our strategic priorities forward.

LSA continues to deliver top quality executive coaching, consulting, and leadership development solutions that are highly customized for our unique situation.

I highly recommend LSA Global to anyone looking to greatly improve their leadership, management, and project capabilities.

Bonnie S. Olson
Vice President of Human Resources

LSS

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Thanks for your incredible patience and passion working with our leadership team to create alignment.

Your leadership and executive coaching services have been one of the most effective I’ve ever known.

Debbie Von Raesfeld
Director and HR Business Partner

AMD

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a highly customized solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

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