ERP Implementation & Change: Chemicals

Navigating Change at a Global Manufacturer

Client Case Study

Situation
At the time of the spin-off from its parent company, this chemical manufacturing company was in the midst of implementing a company-wide ERP initiative and wanted to provide coordinated change management services to optimize the ERP implementation while the company was still in transition to a stand-alone organization.

Complications

  • The company had never undertaken such a large change management project.
  • Most technology change initiatives fail to meet expectations.
  • Employees were openly resistant new ways of working.

Approach

  1. Leadership Alignment: Created and implemented a customized change management approach that educated and motivated executive leadership to actively sponsor the cultural aspects of the changes.
  2. Change Management Capability: Defined an accelerated path upon which all impacted leaders and teams could drive shifts in mind-set, behavior, and results required of the newly formed company.

Results

  • High Adoption: There was a successful implementation and adoption of the new platform, which included the migration to a hybrid process-based organizational structure.
  • Successful Reorganization: On the heels of this project, also assisted the company in their reorganization to a multiple business-line structure.
  • Culture Change: The groundwork on culture change was leveraged to drive deeper and more sustainable change within this new organizational structure.

Related Information

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Office of the CEO

Having recently completed an acquisition that doubled our size and geographic reach, we needed to redefine our “go forward” plan to address the increasing commoditization of our marketplace.

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Jon Troen
CEO

Mittera_Logo-LSA-Grobal

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

McKesson

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EVP Client Delivery

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Chief Marketing & Strategy Officer

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Chief Human Resources Officer

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Human Resources Director

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As a high growth agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture.

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David Bentley
General Manager

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At a time of change in our marketplace, LSA Global did an exceptional job helping our executive team create strategic clarity by helping us to define, clarify, and prioritize our corporate vision, mission, values, differentiation, target clients, strategic priorities, success metrics and key roles.

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President & CEO

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Senior Vice President, Human Resources

Fujitsu

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Blake Krikorian
CEO

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The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

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