3 Leadership Tips to Establish Your Culture

A businesswoman adjusts a compass to show how to establish your culture

Culture Defines Your Company
Establish your culture!  When we ask experienced leaders what matters most, 7-out-of-10 say “Establish your culture.”  Companies can be defined by their leaders, by their products, by their services, by their industry, or even by their performance, but culture touches everything.

The Definition of Workplace Culture
Corporate culture is the environment that pervades and defines each and every working day. Culture is the way things truly get done on a day-to-day basis. Culture is the way employees think, behave and work and includes the known and unspoken values and assumptions that drive key practices and behaviors.

Think of culture as the orienting point of a company’s internal compass…the collective attitude, assumptions, purpose and behaviors of a company’s workforce. It is a company’s true north.

A Healthy Culture Creates the Foundation for Success
Generally, if employees agree with and authentically participate in the culture, they are happy and engaged. If your workforce is out of sync with the way work gets done, they are less engaged and less productive. Some may even act as saboteurs.

Is Culture Just HR-Soft Stuff?
For those of you who are charged with achieving specific goals around an organization’s financials, does this sound a bit soft? Well it may sound that way. But here are some facts that should persuade you to take corporate culture very seriously:

  • Recent search by a group at Harvard proved that an effective culture can account for up to half of the difference in performance between organizations in the same industry.
  • Watson Wyatt reported that culturally aligned organizations return as much as 286% more value to stakeholders.
  • Our own organizational alignment research at over 400 companies across eight industries found that cultural factors account for 40% of the difference between high and low performing companies in terms of growth, profitability, customer satisfaction, customer retention, leadership effectiveness and employee engagement.

Indeed, culture matters.

Three Leadership Tips to Establish Your Culture
Here are three tips on how to enhance and establish your culture so it supports increased performance and accelerates your strategy:

1. Desired Behaviors
Identify the behaviors that support the desired culture and be sure that your leaders live them.

2.  Reinforcement Mechanisms
Set up a system that reinforces the desired behaviors at all levels in the organization and monitor performance so the right behaviors are regularly and transparently rewarded.

3.  Compelling Stories
Create narratives that emotionally connect with employees on why the behaviors matter and how they will propel the company, and its people, forward.

The Bottom Line
When you establish your culture…your true north…your people and your organization are on the road to success.

To learn more about how to establish your culture for high performance, download The 3 Levels of a High Performance Culture

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I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

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Fortune 500 Financial Services Company
Director of Infrastructure & Technology

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

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“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

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Firmware Engineering Manager

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

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Firmware Engineering Supervisor

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Director, Software Engineering, EPG

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Glenn McGillivray
Human Resources Business Partner

Intuit

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