Benefits of Gratitude in the Workplace

A business shakes hands with his team to illustrate the benefits of gratitude in the workplace

The Benefits of Gratitude in the Workplace
While the benefits of gratitude in the workplace seem pretty straightforward to employee engagement experts, how often do you suppose you say thank you each day?

We seem conditioned to express our gratitude at home, in stores, at school…everywhere it seems but at work.  At least that’s what one study from the Greater Good Science Center reports.

  • Of over 2,000 surveyed, people are less likely to say “thank you” at work than anywhere else
  • Over half responded that they “either never express gratitude at work or do so perhaps once a year”

We find this surprising and are also dismayed at the consequences such ingratitude can have in the workplace.

Consequences of the Lack of Appreciation
Before we look at the benefits of gratitude in the workplace, we know:

  • Employees who feel underappreciated also feel disengaged
  • Engaged workers are over 40% more productive and effective than their unengaged counterparts

Are you willing to sacrifice employee engagement to a culture where gratitude for work well done is minimized, unexpressed or goes unnoticed?

The Leaders of This Organization Are Committed to Making It a Great Place to Work
Of all the employee engagement questions we ask, the single question with the highest correlation to employee engagement measures how committed leaders are to ensuring their employees feel valued as their most important resource.  Praise from senior leaders can make a huge difference in whether or not employees feel engaged.

  • Almost 90% of hostile (read highly disengaged) employees report senior leaders give too little praise or acknowledgment of discretionary effort.

If employees don’t perceive that extra effort will yield recognition, there is little incentive for them to do so.

How to Create a Culture of Gratitude
When it comes to the benefits of gratitude in the workplace, we know that a fair paycheck is only one of the motivators for work.  Employees also work to:

  • Earn the respect of others
  • Have a feeling of accomplishment
  • Create a sense of purpose

Well expressed gratitude can feed these three more emotion-based motivators.   And it all starts with a simple “Thank You!”

How to Say Thank You at Work
Here is how to say thank you at work:

1. Have Leaders Model the Way
Leaders need to set the example that appreciation for a job well done is the “way we do business” and encourage a sense of team effort.

2. Be Specific
From an engagement and motivational perspective, a general “thanks” just does not cut it. Meaningful thanks need to be specific and timely.  Show that you are paying attention and are genuinely grateful by citing details so employees feel valued and appreciated for a job well done.

“Thank you, Chris, for the extra time and effort I know it took to get me the report on time.  Because I had the data on hand at the executive team meeting, we were able to make a decision on how to move forward and you made our whole team look good.”

3. Consider the Recipient
Try to tailor your thanks to the way the recipient would most value it.

Some people like to be acknowledged publicly; others are too shy or modest for such an announcement.

Some like a simple pat on the back; others would appreciate an afternoon off or a lunch with the boss.
The key is to offer thanks that suit the individual best.

The Bottom Line
The benefits of gratitude in the workplace are directly related to employee engagement and performance.  Gratitude should be as common in the workplace as elsewhere in the world.  And it all starts with a simple, meaningful and timely “Thank You.”

To learn more about helping your employees feel valued and appreciated, download The Top 10 Most Powerful Ways Leaders Can Boost Employee Engagement

Share:
Facebook Twitter Google+ Email LinkedIn
Files under:  

Comments are closed.

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More