How a Bad Company Culture Impacts Business Results

Labels for a Bad Company Culture Definition

Bad Company Culture Definition
We define company culture as the way things actually get done in an organization.  Workplace culture reflects the way employees think, behave and work and includes the known and unspoken values and assumptions that drive good and bad practices and behaviors.

Good or Bad Company Culture Definition
Cultures can be either good or bad for your workforce and aligned or unaligned with your strategy.  A healthy culture is characterized by positive employee engagement, high performance and leaders who live their values and hold employees accountable for doing the same.  A bad company culture definition is just the opposite.

Positive cultures can help companies perform at a high level (i.e. Southwest Airlines or the New England Patriots); bad cultures can hurt performance (i.e. The Department of Veterans Affairs, Wells Fargo and VW).

A Bad Company Culture
When a company culture goes bad it may be marked by political infighting, interpersonal conflict, discriminatory practices, and subpar performance.  But there can be an impact beyond a company’s bottom line and its employees.  When there is no “true north” or accountability for acting in a fair, open and ethical way, a bad company culture can promote unethical behavior that negatively affects not only the workforce but also a company’s customers.

An Example of a Bad Company Culture
As long ago as the 1970s, 3M knew their non-stick Teflon pans posed proven health dangers to humans ranging from an increased risk of cancer to a greater likelihood of heart attacks.  3M continued to produce the harmful compounds which were discovered in the 1990s to be everywhere in the food chain, from fish to humans. How could a company act in such an unethical, unconscionable way over the years?  Because their toxic workplace culture allowed it.

3M – The Impact of a Negative Company Culture
Employees can become infected by a company’s bad culture.  Just as employees can be buoyed by a positive environment, they can be sickened by unethical leadership.  Bad company cultures teach leaders and employees not to ask questions and encourage everyone to look the other way and disregard their own ethics when they check in at work.

Finally in 2014 the responsible chemical components were banned in the U.S. as a result of litigation and Environment Protection Agency investigations launched by an alarmed attorney.  But it took four decades. What are you allowing to fester in your organization?

The Bottom Line
Don’t underestimate the power of organizational culture on the success or failure of your business.  How and why work gets done can be a powerful force for good or bad.  Make sure that the workplace culture that you are fostering protects openness, truth and cooperation and not cover-ups in the pursuit of greed.

To learn more about how to align your company’s culture with your strategy and your values, download The 3 Levels of a High Performance Culture

Share:
Facebook Twitter Google+ Email LinkedIn

Comments are closed.

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More