Misaligned Culture – 7 Danger Signs to Pay Attention To

A red danger warns of a misaligned culture

Do You Have a Misaligned Culture?
Successful organizations thrive on alignment. Their culture, their strategy and their talent are all in ordered harmony. If any of these three pillars of success are askew, there is performance danger ahead.

What Happens when There Is a Misaligned Culture
Our organizational alignment research found that strategic clarity accounts for 31% of the difference between high and low performing organizations.  When there is a breach in the corporate culture, the entire company suffers. Just think of Volkswagen’s culture with their emissions fraud or Wells Fargo’s sales culture with their fake account scandal.

The lawsuits and the stain on their reputations will continue for years.

Seven Danger Signs of a Misaligned Culture
While the majority of executives know workplace culture is extremely important to the performance of their organization, too many believe their culture is a barrier to executing their growth plans.  Here are seven warning signs that you may have a misaligned culture:

1.  Leadership Does Not Model the Desired Culture
Workplace culture begins at the top. If the CEO is out of sync with the desired culture, employees will notice. Employees tend to adopt behaviors that are successful, modeled and rewarded.

2.  Senior Executives Are Inaccessible
When employees feel out of touch with business leaders either because leaders are unapproachable or too alike in their thinking, a positive organizational culture is hard to sustain. Openness and diversity add richness to solving problems, making decisions and forging new ground.

3.  No Clear Cultural Link to Business Strategy
Strategy and culture, along with talent, are dependent upon one another. For example, a traditional, hierarchical culture cannot support an innovative, no-holds-barred strategy. Be clear about where you’re headed and how employees need to behave to get you there.

4.  Behavioral Expectations Are Murky
If employees don’t understand what behaviors are expected and desired, how can they be blamed for behaving in a way that doesn’t fit? Make sure you talk about your desired culture frequently and that all employees are clear about how they are to act on the job day-to-day.

5.  Employee Engagement Is Low
Employee engagement should be regularly measured. If your employee engagement scores are below industry standards, you need to identify what is wrong.

6.  Lack of Rewards and Recognition for Behaving “Right”
If there is no encouragement for doing the right things the right way, employees are apt to make less of an effort to follow the desired company culture. Find a way to recognize and reward employees who exemplify the desired culture. Others will follow.

7.  The Customer Is Not Well Understood
Have you identified your target customers? Have you checked how satisfied they are? It is far easier to grow existing business than to attract and win new customers. Check out the customer process from beginning to end. You will learn what to do to delight them and these actions will strengthen your competitive edge.

The Bottom Line
Smart leaders know strategy must go through culture to be fully executed.  High performing companies make sure they do not have a misaligned culture.

To learn more about creating an aligned and high performance culture, download 3 Levels of a High Performance Culture

Comments are closed.

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More