How to Grow Your Workforce without Sacrificing Your Culture

A businessman is looking at Sacrificing Your Culture

Is Sacrificing Your Culture an Option?
A recent CEO asked me, “How can we grow our workforce without sacrificing our Culture?”  For any leader, the risk of sacrificing your culture is real.  If your strategic success depends on growing your workforce fast, you do not have to sacrifice your culture on the altar of speed.

Strategic Clarity Comes First
In our twenty-five years of culture change and change management consulting we have learned that a clear business strategy must come first. In fact, our organizational alignment research found that strategic clarity accounts for 31% of the difference between high and low performing organizations.  But your workforce growth strategy will likely not survive or succeed if you do not have your talent and your corporate culture aligned with your overall talent management plan for the future.

Culture Must Go Through Strategy
Why?  Because a strategy, any strategy, must go through your culture to get executed.

And when it comes to strategy execution, typically that means changing the way you recruit and hire when your workforce needs to grow fast to make sure you are not sacrificing your culture.

Hiring for Your Desired Culture
Let’s say you have thoughtfully crafted and communicated your growth strategy. It involves adding talent.  And you know the behavioral competencies that make sense for your desired future. Now is when you must not only articulate your desired workplace culture but also hire directly for it.

Three Areas to Reduce the Risk of Sacrificing Your Culture
by clearly identifying the following three areas to reduce the risk of sacrificing your culture:

1.  What High Performers Value Most
Know what your current high performing employees value most about the way your organization operates.

  • Is your environment more structured or informal?
  • Hierarchical or flat?
  • Team- or individual-oriented?
  • Traditional or innovative?

Clearly define what makes your corporate culture tick in terms of what keeps your employees happy and engaged in their work in a way that will move your business strategy forward.  Do not underestimate this step.  Culture accounts for 40% of the difference between high and low performing organizations and companies who align their culture with their strategy report:

  • 286% more value to stakeholders
  • have employees that are 2-4 times more productive

2  The Core Values You Want to Hire
For instance, will high performing employees be more content working on their own or as part of a collaborative team? Don’t hire a lone wolf if you need them to cooperate with team mates to get the job done.

To get this right, dig beneath the corporate slogans and posters by identifying what corporate values matter most in terms of:

  • Being – “how things get done”
  • Doing – “the expected results”

Then attract, hire, develop, engage and retain people who match.  Unfortunately, too many companies are not clear enough about where they want employees to be on the “Being-Doing Scale” in terms of “doing it the right way” versus “delivering results.”

You often cannot have both.  What makes sense to best execute your strategy?

3.  How to Stay in Touch with Employees
Change will come hard. Stay connected. Reach out often to know what they are thinking and feeling so you can handle any issues that arise before they become overwhelming.  Create easy paths for a two-way dialogue of open and honest communication.

The Bottom Line
Sacrificing your culture should not be an option when you seek to grow or change direction.  Follow these three tips to keep what matters most and grow gracefully in a way that makes sense for all.

Want to learn more about changing or protecting you corporate culture?  Download The 4 Do’s and 3 Don’ts of Culture Change Now

Comments are closed.

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More