How Can New Managers Help Direct Reports – Just Ask!

new managers help direct reports

How Can New Managers Help Direct Reports to Succeed?
A smart question for new supervisors to ask – how can new managers help direct reports to succeed?

Being a New Manager is Not Easy
Going from counting on yourself to having to rely on others can be a big change.  Letting go of your ego after you are promoted can also be tricky.  And because more companies are flattening their organizational structure to gain efficiencies, managers have wider responsibility over more employees.

Managing Others is Getting Harder and is No Longer a One-way Street
Combine this with the fact that a stunning 81% of front-line managers report not being satisfied with their own performance, and it becomes pretty clear that the old-fashioned hierarchical style of management no longer works to get consistently high performance.

What To Do as a New Manager
So, back to our original question -how can new managers help direct reports to succeed?  As a new manager, your success depends upon the success of those who report to you.  Because of this, your first step is to ask – “How can I best support your success?”

Put Your Ego Aside
Then be ready to put your ego aside and truly listen to the answer and to do something about it. The key is not to be patronizing but to be sincere in your intention to help. At worst, you will have opened the door to future, frank communications. At best, there will be tangible steps you can take to help you and your team to succeed.

Four Types of Employees Who Need Your Help
Some new managers stay out of the way of their employees (especially when things are going well) because they don’t want to interfere or hover. But think about how welcome a gesture of support would feel to an employee

  • who is struggling
  • who needs a morale boost
  • who feels under appreciated
  • who would welcome help in obtaining more resources to get the job done

The Bottom Line
Your direct reports need to know what to expect from you and what you expect from them. Be clear, be consistent, and make sure you know how you can best help them to succeed personally and professionally.

To learn more about being an effective manager, download 3 Must-Have Ingredients of High Performing Teams for Managers

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Director Human Resources

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

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FRDP Leader

Intuit

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Vice President, Information Technology

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

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Director, Business Planning & Analysis

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

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Kim Silva, CFO

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Fortune 500 Financial Services Company
Director of Infrastructure & Technology

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

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Business Development Manager

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

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Senior Project Manager

Hyperion

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

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Vice President of Human Resources

Thoratec

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

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Vice President Human Resources

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VP of Human Resources

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Director of Global Recruiting

AKQA

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Vice President, Human Resources

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Susan Anderson
Workforce Planning Bureau

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