Developing HIPOs: Medical Device

developing HIPOs medical device

Developing High Potential Leaders at a Medical Device Company

Client Case Study

Situation: Developing HIPOs
Thoratec Corporation, engaged in the research, development, manufacturing and marketing of medical devices for circulatory support and vascular graft applications, wanted to create a blended Management Curriculum focused on developing HIPOs for the top 75 selected managers across the U.S. that supports the current Performance Management Process and is focused on 3 core competencies to drive increased productivity:

  • Motivating, empowering, and coaching
  • Team-building
  • Interpersonal Savvy

Complications

  • New
    The company had never designed or implemented a comprehensive learning solution before and had never thought about a holistic approach to attracting, developing, engaging, and retaining top talent.
  • Bandwidth
    Managers, who were expected to be player-coaches, perceived that they had little to no time for training and development if they were to succeed at meeting their targets.

Approach

  1. Training Needs Assessment
    • Identified and assessed the e-learning recommendations to align with Instructor-Led training customized training programs.
    • Conducted online skills assessment.
    • Interviewed key stakeholders to understand Thoratec’s Performance Management systems, background of the designated competencies, business climate, and people issues which should be addressed by the training.
  2. Program Design and Customization
    • Based upon assessment and interviews, course elements (e.g., role-play examples, learning activities, and case studies) were adjusted as necessary to accomplish a consistent message between e-learning materials and instructor led components.
  3. Program Delivery
  4. Follow-up

Results

  • 98.2% client satisfaction
  • 178% knowledge gain

Related Information

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They beautifully navigated a very difficult and fuzzy situation, respectfully cleared out all of the cultural elephants, and shared impactful insights and leadership development theories along the way. They have transformed our business.

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I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages — especially when the stakes are high.

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Director, HR Business Partner

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

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We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

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Thank you for a great leadership development session today. The facilitator was brilliant.  The team got a lot out of it (as did I).

I believe it will help us create an even higher performance culture by ensuring we have a common understanding of how to create higher performance and work toward clear and common strategic goals.

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