Training High Potentials vs. Training All Employees

A businessman points to just training high potentials

Should You Invest More in Training High Potentials?
There is an ongoing talent development debate about whether it is wise to focus on training high potentials or to spread training resources more evenly throughout the workforce.

Training High Potentials Point of View
Some leaders believe that it makes sense to provide special development opportunities for their most promising and most strategic workers. After all, these are the employees who are ambitious, talented, dedicated and most likely to succeed where it matters most.

Don’t they deserve special investments in time and training?  Some clients believe this is the only way to go if you want to impact business performance.  For example,

  • One recent client decided to focus on their top 72 leaders.
  • Another decided to focus on a special group of 285 high performers.

Training All Employees Point of View
Other leaders do not believe in playing favorites. They would rather invest in developing all their employees and creating a culture of equality. Many are also betting that, in their larger population, previously unrecognized talent will emerge as a result of the general training and their “equal opportunity” strategy will pay off in more engaged employees overall.

There Are Risks in Both Approaches
A company that focuses on training only high potentials is likely, on average, to lose over half of them over a five year period to better offers from the competition. And a company that invests in training all employees, may well risk a great deal of their development dollars on employees who are not yet ready for the training or not sufficiently skilled or motivated to transfer the new skills to their jobs and make a meaningful impact on the business.

So What?
So where does that leave us in the debate of training high potentials versus training all employees?  Based upon twenty-plus years helping clients in the field of talent management consulting, we believe:

  • Different talent should be treated differently based upon your specific business and people strategies.
  • Training must be addressed as a change initiative if you want to impact business performance.

The Attributes of Effective Training
We heartily believe in the value of corporate training and development if it is done right.  That is a big “if.” We consider training done right to have the following attributes:

  • Designed to address a pressing business issue
  • Customized to the trainees’ real world to create high training relevance
  • Actively supported by the participants, their boss and company leadership
  • Reinforced with performance coaching and training measurement to ensure transfer to the job

Then corporate training can provide a needed and exciting competitive advantage.

The Bottom Line
Company leaders need to assess their training priorities in light of their overall corporate strategy and workplace culture. This will help them make a wise decision on whether to target the training on a specific group or deliver it more broadly. Develop the talent that you need to grow and compete.

For the optimum use of your training budget, align your talent with your business and people strategies.

To learn more about taking your training approach to the next level, download The Top 10 Warning Signs that Your Training Function May Be in Trouble

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Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

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Bob Ward
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I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

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LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
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LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
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I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
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What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

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Vice President Human Resources

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

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