Evaluating Project Success at a Global Technology Leader

Redwood Shores, CA – LSA Global, the premier business consulting and training firm that helps high growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for Evaluating Project Success at a Global Technology Leader: a facilitator-led Project Postmortem for a two-year hardware and software project with 50 cross-functional global team members.

• 99% Job Relevance
• 98.2% Satisfaction
• 140% Knowledge Gain
• 94% Net Promoter Score

Evaluating Project Success at a Global Technology Leader

For this high stakes project team:

• 80% of the project team members were PhD’s and engineers.
• The atmosphere was highly political.
• The domain area was new.
• 30% of the of the project team were remote in Asia.

Why Evaluating Project Success Was Required

• The executive team was frustrated with the project results.
• The risk of attrition with top talent from the core team was high.
• The project was highly visible and went $6m over budget.

Unless new projects are done differently, the same problems could occur with potentially more dire results.

Evaluating Project Success Approach

1. Assess
   • Review initial desired outcomes, project sponsor, team, budget, success metrics, key project milestones and decision points, deliverables, stakeholders, scope, resources, roles, communication plans, work plans, and schedules.
   • Conduct 1×1 interviews with key members from the core project team.
   • Gather confidential online feedback from all key stakeholders using 27-Point Best Practices Project Diagnostic
2. Draft Design
   Design a highly interactive project retrospective for up to 40 project team members to:
   • Get everything out on the table
   • Capture and distill the key lessons learned
   • Convert the lessons into key actions for current and future project
   • Identify barriers to implementing the actions and concrete plans to overcome them
3. Finalize Design
   Review and finalize the design with project leaders and the executive team.
4. Deliver
   Facilitate a highly experiential and outcome focused session
5. Measure
   Measure and report participant Level 1: Satisfaction and Level-2: Knowledge Gain
6. Suggest Next Steps
   Suggest next steps to help ensure that the actions are truly implemented going forward.

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.

by Tristam Brown: CEO

Tristam Brown is an executive business consultant and organizational development expert with more than three decades of experience helping organizations accelerate performance, build high-impact teams, and turn strategy into execution. As CEO of LSA Global, he works with leaders to get and stay aligned™ through research-backed strategy, culture, and talent solutions that produce measurable, business-critical results. See full bio.